dufjax Posted February 14, 2017 Share Posted February 14, 2017 Bloody customers, We sent a request to a site main contact asking to update / confirm their keyholder list via the secure area of our website. This morning we get an email from the main contact copying in ALL users on their email with their arc password and their alarm PIN! Knowing most customers this will also be the PIN for all their credit & debit cards. Is it really so hard to follow simple instructions on an email? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40957-customers-this-is-my-pin-everybody/ Share on other sites More sharing options...
norman Posted February 14, 2017 Share Posted February 14, 2017 I deal with e-mail mongs on a daily basis,either no etiquette or tech dumb. One engineer has been asked not to reply on his phone/tablet as he struggles with the very same - reply to all. 1 Nothing is foolproof to a sufficiently talented fool. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40957-customers-this-is-my-pin-everybody/#findComment-458815 Share on other sites More sharing options...
mark auto Posted February 14, 2017 Share Posted February 14, 2017 Makes a change from the code being written on the keypad in permanent marker....... 1 Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40957-customers-this-is-my-pin-everybody/#findComment-458816 Share on other sites More sharing options...
dufjax Posted February 14, 2017 Author Share Posted February 14, 2017 (edited) 8 minutes ago, mark auto QA said: Makes a change from the code being written on the keypad in permanent marker....... Went to a holiday park (large national on behalf of Hentland) to do emergency lighting.They had a keypad right behind the reception facing the public with the code written on in marker. I was trying to workout if they were that dumb or if it was a fake number to fool intruders? Edited February 14, 2017 by dufjax Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40957-customers-this-is-my-pin-everybody/#findComment-458817 Share on other sites More sharing options...
dufjax Posted February 14, 2017 Author Share Posted February 14, 2017 1 hour ago, norman said: I deal with e-mail mongs on a daily basis,either no etiquette or tech dumb. One engineer has been asked not to reply on his phone/tablet as he struggles with the very same - reply to all. yup sent from my iphone Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40957-customers-this-is-my-pin-everybody/#findComment-458818 Share on other sites More sharing options...
mark auto Posted February 14, 2017 Share Posted February 14, 2017 3 minutes ago, dufjax said: I was trying to workout if they were that dumb or if it was a fake number to fool intruders? I think people generally just dont think things through logically. The problem of "people might forget the code" is solved in the simplest way possible with no consideration of the negatives 1 Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40957-customers-this-is-my-pin-everybody/#findComment-458819 Share on other sites More sharing options...
MrHappy Posted February 14, 2017 Share Posted February 14, 2017 I think the public are just thick as pig shit? 1 Mr Veritas God Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40957-customers-this-is-my-pin-everybody/#findComment-458825 Share on other sites More sharing options...
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