malfoy Posted June 22, 2016 Share Posted June 22, 2016 (edited) Hi, I'm bench testing my new alarm system. Have a Premier Elite 24, LCDP Keypad, COM-IP, Premier DT PIR. The panel is working with the keypad and PIRS (tried contecting a couple of them). I can connect using Wintex from my PC to the panel and program it. I got a Premier Elite 8XP remote expander. I connect it to the panel to the Network connectors (same place the keypad is connected) and power up. The 8XP powers up but doesn't connect to the network (Wintex diagnostics tell me it's offline). Also the LEDs on the 8XP are : LED A: Flashing LED B: Off LED C: On According to the manual LED B off means "Network Out not Connected" which matches the diagnostic display in Wintex. I can't see anything in Wintex to 'turn on' the device. Have I missed something? Edit: Forgot to say I set the jumpers to Star wiring and I thought maybe the wire is defective so I tried replacing with a different wire. Edited June 22, 2016 by malfoy Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40255-texecom-8xp-expander-wont-talk-to-the-panel/ Share on other sites More sharing options...
sixwheeledbeast Posted June 22, 2016 Share Posted June 22, 2016 Have you done Confirm Devices? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40255-texecom-8xp-expander-wont-talk-to-the-panel/#findComment-447537 Share on other sites More sharing options...
malfoy Posted June 22, 2016 Author Share Posted June 22, 2016 5 minutes ago, sixwheeledbeast said: Have you done Confirm Devices? Yes, went into the Engineers options and confirmed devices. Strange thing is that while it displays a 1 against the RKP , the EXP is all dots. I've tried setting the Expander to Network device 1 and 2. Thanks Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40255-texecom-8xp-expander-wont-talk-to-the-panel/#findComment-447538 Share on other sites More sharing options...
sixwheeledbeast Posted June 22, 2016 Share Posted June 22, 2016 Power panel down, re-terminate connections in network terminals, power up panel, confirm devices. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40255-texecom-8xp-expander-wont-talk-to-the-panel/#findComment-447551 Share on other sites More sharing options...
secureiam Posted June 22, 2016 Share Posted June 22, 2016 what are the address switches on the expander set to? what are the network leds doing? wired up network in on the 8XP? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40255-texecom-8xp-expander-wont-talk-to-the-panel/#findComment-447554 Share on other sites More sharing options...
malfoy Posted June 23, 2016 Author Share Posted June 23, 2016 9 hours ago, secureiam said: what are the address switches on the expander set to? what are the network leds doing? wired up network in on the 8XP? @secureiam Address switch is set to 1 but I tried 2 as well. On the panel side Tx is solid on and Rx is flashing On the 8XP Rx (Data from Panel) pulses - about once a second) Tx (Data to panel) is OFF Yes, the wiring from the Panel is connected to "Network In" On the possibility I had done something wrong, I swapped the wiring around with the Keypad. Keypad still works but 8xp is still not working. And each time I make a change I "Confirm Device" in the Engineers Utils on the keypad but when I check the status on the keypad it still shows Expander 1 Offline as does Wintex diagnostics. I'm starting to think the 8XP has a fault - what do you think? Thanks for your help. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40255-texecom-8xp-expander-wont-talk-to-the-panel/#findComment-447559 Share on other sites More sharing options...
malfoy Posted June 23, 2016 Author Share Posted June 23, 2016 9 hours ago, sixwheeledbeast said: Power panel down, re-terminate connections in network terminals, power up panel, confirm devices. Thanks @sixwheeledbeast. Did that plus more (see reply to @secureiam ) but still no go. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40255-texecom-8xp-expander-wont-talk-to-the-panel/#findComment-447560 Share on other sites More sharing options...
sixwheeledbeast Posted June 23, 2016 Share Posted June 23, 2016 If you have tried different locations as well then possibly faulty. Doesn't seem like expander is receiving data Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40255-texecom-8xp-expander-wont-talk-to-the-panel/#findComment-447561 Share on other sites More sharing options...
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