May 21, 201411 yr comment_381932 Hello, First, I would like to apologize for my english which is really terrible. Then, maybe somebody can help me to solve my problem: I just receive my kit of Galaxy Flex 20 + MK80 keyprox + 3 Activ8 pir detectors. I wire everything as recommended. - My PIR detectors are wired with 1KOhm in || with "Relay" and 1KOhm in serial for eol. - Each zone is occupied by a single detector. - The 3 detectors are connected to zone 1002 (Exit) 1003 (Intruder) 1004 (Intruder). - Unused zones are "terminated" by a 1KOhm. - The keyprox MK8 is set to address A, with a 860Ohm Eol and connected to A-B of RS485. - The RF Portal is set to address 0, connected to terminal link the RS485. - The telecom lines are not connected yet. - The backup battery is not connected yet. I did a check all the lines with a ohmmeter to ensure that everything is ok, and then I power on the system. ... When the system is powered, I get: - The keypad emits a steady sound that goes off when I press a button. - The first line of the keypad reads like that: *********************** - The Led of left right bottom of the keypad flashes; - The red diagnostic Led of the control panel motherboard lights up steady for some secondes, then flashes continuously. - The LED of the PIR detectors indicates that they are in working condition and reacts property to a presence. But, the problem is: The keypad displays *************************** but nothing else. Even by pressing a few buttons, nothing happens. Thank you in advance if you can help me. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/36730-help-problem-starting-honeywell-galaxy-flex-20/ Share on other sites Share on LinkedIn Share on X Share on Facebook {lang="reddit_text" Share via email Share on Pinterest More sharing options... Share this post
May 21, 201411 yr comment_381936 - The keyprox MK8 is set to address A, with a 860Ohm Eol and connected to A-B of RS485. Address 10 on a flex? I'd maybe try address 0 ******************* means it isn't chatting with the control panel. www.securitywarehouse.co.uk/catalog/ Link to comment https://www.thesecurityinstaller.co.uk/community/topic/36730-help-problem-starting-honeywell-galaxy-flex-20/#findComment-381936 Share on other sites Share on LinkedIn Share on X Share on Facebook {lang="reddit_text" Share via email Share on Pinterest More sharing options... Share this post
May 21, 201411 yr Author comment_381940 You're right! I just reread the Installer Manual and it says that the valid MK8 addresses are 0 to 7. I will try it this evening and I hope that will work. Many thanks. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/36730-help-problem-starting-honeywell-galaxy-flex-20/#findComment-381940 Share on other sites Share on LinkedIn Share on X Share on Facebook {lang="reddit_text" Share via email Share on Pinterest More sharing options... Share this post
May 21, 201411 yr Author comment_381972 It works! Setting MK8's address to 1 and now it's communicating with the system. It is a big step forward but I feel that there is still a long way to go. Now I' stuck because I cannot access to the Parameters menu. I'm login with the manager code (1234), then I try to go to the Parameters menu (51), the system says "Insufficient Access Right". Then I try to login with the engineer code (112233), the system says the same thing, "Insufficient Access Right". The system seems to recognize only one code, the 1234. But this code, I can go nowhere. except to basic users settings. .... EDIT: I found it. I have to go to menu 48, then enable Eng. Access, and then I can log in with the eng. login. Ouff!! Edited May 21, 201411 yr by ftikai Link to comment https://www.thesecurityinstaller.co.uk/community/topic/36730-help-problem-starting-honeywell-galaxy-flex-20/#findComment-381972 Share on other sites Share on LinkedIn Share on X Share on Facebook {lang="reddit_text" Share via email Share on Pinterest More sharing options... Share this post
May 21, 201411 yr comment_381973 You need to enable engineer access. Enter user code, ent, menu 48, enable engineer access. Then type engineer code and it will let you in. www.securitywarehouse.co.uk/catalog/ Link to comment https://www.thesecurityinstaller.co.uk/community/topic/36730-help-problem-starting-honeywell-galaxy-flex-20/#findComment-381973 Share on other sites Share on LinkedIn Share on X Share on Facebook {lang="reddit_text" Share via email Share on Pinterest More sharing options... Share this post
May 21, 201411 yr Author comment_381980 Thanks again. You're right. I have to read better the Installer Manual. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/36730-help-problem-starting-honeywell-galaxy-flex-20/#findComment-381980 Share on other sites Share on LinkedIn Share on X Share on Facebook {lang="reddit_text" Share via email Share on Pinterest More sharing options... Share this post
May 21, 201411 yr comment_382003 860ohm on the data? Faily sure the gals look for 680ohm. Program a # in front of the engineer code and you wont need menu 48 every time Edited May 21, 201411 yr by timmo66 Link to comment https://www.thesecurityinstaller.co.uk/community/topic/36730-help-problem-starting-honeywell-galaxy-flex-20/#findComment-382003 Share on other sites Share on LinkedIn Share on X Share on Facebook {lang="reddit_text" Share via email Share on Pinterest More sharing options... Share this post
May 21, 201411 yr comment_382004 Correct, they do www.securitywarehouse.co.uk/catalog/ Link to comment https://www.thesecurityinstaller.co.uk/community/topic/36730-help-problem-starting-honeywell-galaxy-flex-20/#findComment-382004 Share on other sites Share on LinkedIn Share on X Share on Facebook {lang="reddit_text" Share via email Share on Pinterest More sharing options... Share this post
May 22, 201411 yr Author comment_382008 860ohm on the data? Faily sure the gals look for 680ohm. Program a # in front of the engineer code and you wont need menu 48 every time You are right, it's 680ohm (the ones included in the kit). Ok, next time I will try # before eng. code. Thanks Link to comment https://www.thesecurityinstaller.co.uk/community/topic/36730-help-problem-starting-honeywell-galaxy-flex-20/#findComment-382008 Share on other sites Share on LinkedIn Share on X Share on Facebook {lang="reddit_text" Share via email Share on Pinterest More sharing options... Share this post
May 25, 201411 yr Author comment_382459 Hello! This week-end, I install and program 3 new RF door contacts and wire the telephone input. Everything work well, except now I get "0004 +AUX TAMP" error that seems to stay there forever. During installation I disconnect by error the wire which is used to jump T terminal to 0V terminal at the outputs pcb board. When I want to leave Eng. mode, the tamper check returns error "0004 AUX TAMP". So I shutdown the system, put the jumper T-0v back, then power-up the system. But the tamper error stay there and I don't know how to clear it. Somebody can help me? Thanks Edited May 25, 201411 yr by ftikai Link to comment https://www.thesecurityinstaller.co.uk/community/topic/36730-help-problem-starting-honeywell-galaxy-flex-20/#findComment-382459 Share on other sites Share on LinkedIn Share on X Share on Facebook {lang="reddit_text" Share via email Share on Pinterest More sharing options... Share this post
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