zippy83 Posted April 9, 2013 Share Posted April 9, 2013 Hi, I'm wondering if anyone can offer any help on this forum. I recently had the Scantronic 9651 alarm system installed in my property. Last month I had some work done on the house which involved the removal of glass above the doors. My newly installed alarm system had the PIR attached to the framework, As this has now been removed I am left with a dangling PIR and would like this fixed back up to the wall. I don't want to go touching anything if it could trigger the alarm, is there a way I can disable the alarm to re-attach it back to the wall? Many thanks in advance. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/34340-scantronic-9651-query/ Share on other sites More sharing options...
Oxo Posted April 9, 2013 Share Posted April 9, 2013 You need the "Engineers" code. Dependant on the version it will have engineer tamper set as default and you will be locked out. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/34340-scantronic-9651-query/#findComment-313061 Share on other sites More sharing options...
matthew.brough Posted April 9, 2013 Share Posted April 9, 2013 If it is recently installed there is also the issue of effecting your warranty if you play with it. Any reason you couldn't get the installer to pop back and re-fit it for you to avoid any hiccups? www.securitywarehouse.co.uk/catalog/ Link to comment https://www.thesecurityinstaller.co.uk/community/topic/34340-scantronic-9651-query/#findComment-313062 Share on other sites More sharing options...
zippy83 Posted April 9, 2013 Author Share Posted April 9, 2013 Thanks, hoping it wouldn't come to that. They are not a local company and it would cost me an additional £70 call out charge. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/34340-scantronic-9651-query/#findComment-313087 Share on other sites More sharing options...
Oxo Posted April 9, 2013 Share Posted April 9, 2013 Gripfill it back up. Not ideal but will work. But if you open the cover you WILL be paying for a call out. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/34340-scantronic-9651-query/#findComment-313090 Share on other sites More sharing options...
norman Posted April 9, 2013 Share Posted April 9, 2013 Pay the callout and have peace on mind that... a, it's been done right, b, it will work when required and c, you still have a warranty. Nothing is foolproof to a sufficiently talented fool. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/34340-scantronic-9651-query/#findComment-313094 Share on other sites More sharing options...
zippy83 Posted April 9, 2013 Author Share Posted April 9, 2013 Good idea or velco, will wait for a proper fault before calling them out, I've spent a fortune on it already and am pretty broke right now. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/34340-scantronic-9651-query/#findComment-313099 Share on other sites More sharing options...
Oxo Posted April 9, 2013 Share Posted April 9, 2013 Just giving all options. Said it is not ideal, not in any way, But how many times are we getting , "we want the cheapest option"? But thanks for pointing out what I had not in regard to the warranty. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/34340-scantronic-9651-query/#findComment-313100 Share on other sites More sharing options...
matthew.brough Posted April 10, 2013 Share Posted April 10, 2013 Thanks, hoping it wouldn't come to that. They are not a local company and it would cost me an additional £70 call out charge. In fairness to the company that's quite reasonable if not cheap. We'd want another £100 on top of that and you'd need to be a maintained customer too. www.securitywarehouse.co.uk/catalog/ Link to comment https://www.thesecurityinstaller.co.uk/community/topic/34340-scantronic-9651-query/#findComment-313107 Share on other sites More sharing options...
Cubit Posted April 10, 2013 Share Posted April 10, 2013 In fairness to the company that's quite reasonable if not cheap. We'd want another £100 on top of that and you'd need to be a maintained customer too. you say that as if your price is the correct one and what people should expect to pay. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/34340-scantronic-9651-query/#findComment-313108 Share on other sites More sharing options...
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