Buttons Not Responding - 8Ep 395 Optima G3 Panel With Built-In Keypad

[ni3k]

Hi guys, recently moved into a new property with optima xm6 installed, i believe model number is - 8EP 395 Optima G3 panel

with built-in keypad

basically there is no response when pressing any buttons, is there some quick easy fix such as switching off the mains and removing battery?

thanks

[james.wilson]

you could try that, depends whats wrong with it. Before you do what lights are on the panel. It probably has a tamper or PA alarm still active on it which would cause it to appear un resposive.

[PeterJames]

What lights are displayed?

[miaren]

Sounds like the tamper circuit needs to be restored, then it will wake up...

[ni3k]

Just the power light on, I've been reading a lot about faulty battery needing replaced?

[PeterJames]

Yep it may well be the battery, take a look at the back of the PCB if its black and the resistor is scorched its time for a new control panel, a new battery every four years would of saved this from happening