We will shortly be launching a managed VOIP phone system solution. The starter solution will be:-

4 x Extensions

soft and hardphone support

2 x External Lines (same number or different)

free 0844 numbers

0845 and 0870 numbers available

Free 01 Numbers

1000 Mins of uk landline calls (01 etc numbers)

Free Custom IVR (press 1 for sales, 2 for accounts etc)

free custom hold music (inform callers on hold of your services)

Incoming Caller ID

Free voicemail

All calls recorded (100 mb limit)

free conference calling

Hunt groups etc

auto divert to voicemail / mobile on time /date rules

Dirvert to TSI call centre option

free voicemail to email

We expect this to be £20-25 pcm. all it requires is an internet connection. If using softphones then no new hardware would be needed.

Beta trials (free) will start shortly.

We may modify the starter option to suit and larger setups will be available

Sounds like a good idea on the face of it.

Maybe a good idea for tech support not located within the UK...

For an IP extension though, I presume a static IP address would be required?

No. Static ip not required

quite an interesting idea for a start up or the move form single line

I assume the easier way to "sell" this product with be a demo vid ?

Yeah thats a good idea. But as it will be all preconfigured it may be hard to show the relevant info.

Im thinking of setting up a demo account, then any sip client could be used.

I could setup a DDI and an example IVR and allow everything except external calls.

In fact ill do that later tonight. If i do a mini howto, then anyone could setup a little internal phone system in 10 mins.

Yeah thats a good idea. But as it will be all preconfigured it may be hard to show the relevant info.

just thinking of all the trixbox type videos I've seen......

BTW I spoke to gradwell a while back & it would appear I could port my line no. to being a voip no. its tempting but like the idea of when it all goes tits up you could plug a handset into the wall...

Yeah

What we have done previously is divert to another number when the ip is down. ie a conventional phone that the bb is on, or a mobile. We could do that as part of the base package, but we have also done systems with 3g backup links so if the adsl goes down it works on 3g.