the2ems Posted April 6, 2009 Author Share Posted April 6, 2009 I would strongly suggest having a professional come and look at your system.They can reset it and help advise on usage and how the system works. Opening the control panel is not recommended to anyone who is not trained in working with mains electricity. 'J Should be OK if I turn the mains off I think. Will it be a normal battery, or something difficult to find a replacement for? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/27980-reset-required/page/2/#findComment-232248 Share on other sites More sharing options...
lawandorder Posted April 6, 2009 Share Posted April 6, 2009 Should be OK if I turn the mains off I think. Will it be a normal battery, or something difficult to find a replacement for? The battery will be a sealed lead acid battery, like a small car battery. The site sponsor will supply one as will Screwfix or maplin. As other have said the box with a keyhole will alomost certainly be a panic button, the key is used to reset it after it's been pushed. Easy enough to remove the cover and do it manually though if you need to. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/27980-reset-required/page/2/#findComment-232250 Share on other sites More sharing options...
the2ems Posted April 8, 2009 Author Share Posted April 8, 2009 Just a thought after reading some of the other posts on here. If I open the control panel to access the battery, am I liable to affect the tamper mechanism Link to comment https://www.thesecurityinstaller.co.uk/community/topic/27980-reset-required/page/2/#findComment-232486 Share on other sites More sharing options...
Guest RJBsec Posted April 8, 2009 Share Posted April 8, 2009 Just a thought after reading some of the other posts on here. If I open the control panel to access the battery, am I liable to affect the tamper mechanism yes Link to comment https://www.thesecurityinstaller.co.uk/community/topic/27980-reset-required/page/2/#findComment-232489 Share on other sites More sharing options...
the2ems Posted April 8, 2009 Author Share Posted April 8, 2009 yes so what do i do Link to comment https://www.thesecurityinstaller.co.uk/community/topic/27980-reset-required/page/2/#findComment-232509 Share on other sites More sharing options...
Chorlton Posted April 8, 2009 Share Posted April 8, 2009 so what do i do what do you mean? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/27980-reset-required/page/2/#findComment-232510 Share on other sites More sharing options...
Guest RJBsec Posted April 8, 2009 Share Posted April 8, 2009 so what do i do Review post 10 - it's your daughter! Link to comment https://www.thesecurityinstaller.co.uk/community/topic/27980-reset-required/page/2/#findComment-232512 Share on other sites More sharing options...
camerabloke Posted April 8, 2009 Share Posted April 8, 2009 Hopefully, you should be able to reset yourself, but it may have engineer reset set up in the menus?? i am not sure as i dont use these panels, but if thats the case, then you will need an engineer Eucam Security Systems 0845 4630 746 www.eucam.co.uk Link to comment https://www.thesecurityinstaller.co.uk/community/topic/27980-reset-required/page/2/#findComment-232514 Share on other sites More sharing options...
the2ems Posted April 9, 2009 Author Share Posted April 9, 2009 She did try to get an engineer to call, which he promised to do. 2 weeks later after a couple of repeat phone calls she is still waiting. It is quite difficult with her in Cardiff and me in Birmingham. I suppose I will have to try to find an alternative engineer Link to comment https://www.thesecurityinstaller.co.uk/community/topic/27980-reset-required/page/2/#findComment-232641 Share on other sites More sharing options...
james.wilson Posted April 9, 2009 Share Posted April 9, 2009 yep sounds like the company are useless securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/27980-reset-required/page/2/#findComment-232646 Share on other sites More sharing options...
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