Simon_B Posted February 10, 2007 Share Posted February 10, 2007 It is a newish house i am only one thats lived there - the master socket is in lounge and been unused Is the wiring visible (i.e. standard BT surface-fixed) or hidden under floorboards and chased in etc ? If all hidden, likely to have been installed but the builders, but could be they left it disconnected etc but with a joint through for the extension. Of course might it be that the point is cabled correctly on the working circuit but its a simple as a faulty linejack, perhaps bent pins etc, so the line gets there and extension wires off back ok but no connection to the BT431a plug on the telephone ? Just a few ideas. Simon ToneTel Telecom www.tonetel.co.uk Link to comment Share on other sites More sharing options...
bellringer Posted February 11, 2007 Author Share Posted February 11, 2007 Is the wiring visible (i.e. standard BT surface-fixed) or hidden under floorboards and chased in etc ?If all hidden, likely to have been installed but the builders, but could be they left it disconnected etc but with a joint through for the extension. Of course might it be that the point is cabled correctly on the working circuit but its a simple as a faulty linejack, perhaps bent pins etc, so the line gets there and extension wires off back ok but no connection to the BT431a plug on the telephone ? Just a few ideas. Simon The cables are up the outside of house and it looks like the extension is connected from he outside and i have just found that the upstairs doesnt work either only the extension, when we moved in I got the builder to put the extension in and have never used the one where master socket is.? Link to comment Share on other sites More sharing options...
luggsey Posted February 11, 2007 Share Posted February 11, 2007 Thank you i will try and get back to you You never did! ----------------------------------------------------------------------------------------------------------------------------------- Life is like a box of chocolates, some bugger always gets the nice ones! My Amateur Radio Forum Link to comment Share on other sites More sharing options...
bellringer Posted February 13, 2007 Author Share Posted February 13, 2007 You never did! Sorry. i am working away all this week will try when i get home. Link to comment Share on other sites More sharing options...
luggsey Posted February 13, 2007 Share Posted February 13, 2007 Sorry. i am working away all this week will try when i get home. ----------------------------------------------------------------------------------------------------------------------------------- Life is like a box of chocolates, some bugger always gets the nice ones! My Amateur Radio Forum Link to comment Share on other sites More sharing options...
bellringer Posted February 20, 2007 Author Share Posted February 20, 2007 I have looked and outside the cables connects to a cable that runs round the house (extension) there looks to be 3 wires from the "mains" that go around the house to the socket that works. how do i connect into the cable to "fire" up the socket in lounge? ta Link to comment Share on other sites More sharing options...
luggsey Posted February 20, 2007 Share Posted February 20, 2007 I have looked and outside the cables connects to a cable that runs round the house (extension) there looks to be 3 wires from the "mains" that go around the house to the socket that works.how do i connect into the cable to "fire" up the socket in lounge? ta Sorry if I missed something here? Have you pulled off the front of the BT master socket and tested it yet? Newish house with cables outside? Who did that?? Is there a j-box outside or what? Where are you connecting these 3 wires too? Need more info to help you further Bellman.... ----------------------------------------------------------------------------------------------------------------------------------- Life is like a box of chocolates, some bugger always gets the nice ones! My Amateur Radio Forum Link to comment Share on other sites More sharing options...
Richard Huison Posted February 20, 2007 Share Posted February 20, 2007 From an X- comms engineer, if you can dial out and hear the lady on the other end and it cuts out, it could well be a fault on the line, or you have exceeded your REN. Try this, and its a useful number for all engineers wanting to test a line. Dial ####, "BT line test facility" Ex directory number removed by mod. AG. If its an X-Directory line you will not get the optiuon for a ringback test, if it is Press 4 and clear down (Hang up) The handset should ring back in 5 seconds. If it doesn't check pins 3 and 4 are punched into the secondary output on the Master. If the problem persists, then its a call to BT, But as previously mentioned, they will charge you, unless your a tall blond who does cash in hand jobs..... Richard www.accesscontrol.ie richard.huison@accesscontrol.ie ACT "Where performance counts" "Is your Access Control system Vista Ready?" Link to comment Share on other sites More sharing options...
luggsey Posted February 20, 2007 Share Posted February 20, 2007 From an X- comms engineer, if you can dial out and hear the lady on the other end and it cuts out, it could well be a fault on the line, or you have exceeded your REN. Try this, and its a useful number for all engineers wanting to test a line.Dial *****, "BT line test facility" If its an X-Directory line you will not get the optiuon for a ringback test, if it is Press 4 and clear down (Hang up) Richard Try 1470 ***** (Mods don't like this number in public) this will then give you all options, however I think there is a pin number being used as well sometimes now.... ----------------------------------------------------------------------------------------------------------------------------------- Life is like a box of chocolates, some bugger always gets the nice ones! My Amateur Radio Forum Link to comment Share on other sites More sharing options...
norman Posted February 21, 2007 Share Posted February 21, 2007 unless your a tall blond who does cash hand jobs.....Richard Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
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