arfur mo

you need to reduce those bare wires, cut them down so casing nearly meets the connector block. be careful the resistors in the picture don't short out due to bare resistor leads and your exposed cable ends, which can happen as you close the lid. nice touch is to use some sleeve casing stripped from larger size surplus cable, and put it over the resistor leads. just as well you 'released' it the .

seems your sales ability is hindered by near complete ignorance of how to initiate and gain trust in a strangeri did not say or or suggest it will sell only alarms - i'd never be that limited. fact they want a decoy is enough to tell me they are worried about their security to some degree, but not sure they want the inconvenience of using one and the risks of false alarms, but perhaps not thought about cctv or video door entry as example. Fortunately i've no need of this tactic today so i can choose, but for those starting or short of work fitting a flashing or otherwise decoy, is a simple way of getting invited in with no advertising costs. your not leafleting, door knocking, cold calling or pressure selling - simply extending that cordial meeting. by using your sales 'patter' to put at ease, and gain their trust. Now you might offer to price no pressure, and if they go for a small sytem the decoy is included, all sorts of honest ways to close sales - 3 year warrantee's as glowing example . but you can't do that without meeting them.

lol!

many thanks Adrian, the refference to APCO requirements not allowing (i may well be wrong), but i thought that was a comment from i got from James? so perhaps i misunderstood. this little tiny one man band voice is getting to long in the tooth to joins BSIA now, can you imagine the disruption i might cause them .

An pure example imho, i have said it before - about time the inspectorates stood up and told APCO it is 'us' the alarm trade who now how best to electonicaly protect vulnerable targets.

Then surely, the rules, like the law "is an ass"?

Short question - if fobs are so easy to clone why is code and fob not allowed?

that is a close right afaiki tend to listen more to talk radio than music to get traffic reports one program had the phone in with a problem shows had a trading standards officer, as i remember it is qualified by how long you could 'reasonably' expect an item to last. caller bought a laptop which packed a few weeks out of warranty, vendor would not sort it, said you should have taken the warranty insurance out (something i never do personally). obviously no idea how she got on after that, but seems a broadly similar situation, non compulsory maintenance agreement, and you could reasonably expect the system to last more than several years. i cover my system for 3 years, P&L, labour part is for works within normal working hours and mutual appointment. alterations, damage etc are chargeable as any out of hours are not covered, which i think is fair. as i don't charge any fixed annual fee's. if they have problems when i'm away my son covers under same rules, but if he is also not available they are given a number for a GOLD, but they pay them direct and nit recoverable, as it is regarded as an emergency, not by arrangement. fortunately not had to call in the Gold, or my son, but as i use more wireless kit the batteries could change that. you could try but my experience you won't be compensated by the maker or supplier for time spent, they offer an only back to base usually and repair/replace, so think put it down to experience but bitch like hell lol!

Hi Vince, the old stuff could be a challenge . Today panels are in multi zones so the problems are pre devided, add in memory even simplistic like the S9100 with no time/date made a hell of a difference. IMHO Service engineers need to learn how to cross question clients/keyholders to see if what they said was actually possible well before the meter comes out, not to disrespect or talk down them. The 'story' is often embeleshed because they simply don't want to appear to be stupid, or feel a need to seek the engineers respect. Other times it is down to attempting to avoid a call out charge, or the embarresment their error has caused, i've known owners actually force a lower member of staff take the can, just to avoid their own embarresment. to that end, i try to quickly establish the thought in their minds i understand that not every one knows all about alarms, like i don't know about being a machinist or whatever trade they do, i'm not there to embarrase, snear or poke fun at, just fix the system. I see putting keyholders at ease to talk to you, without fear of being 'fined' as a big part of the skills. The firms i worked for with exception of Combat you had a defined 'patch' to look after, tbh the systems were in fairly poor state and clients not communative due to the feckless way they were treated. Found many systems not being used due to problems with faults and not being fixed, i could easily have continued that way i just like a quiet patch, where i know i'll get home at a regular time. I soon estabished if they told be upfront they messed up i'd make it a no charge fault, this saved days and days looking for non existant suposed problems caused by user error, while i go on with the real issues. On PMV's i worked my way through each installation even new ones as though it was faulty, openning j/b's and detection, lifting carpets to get to pressure matts, making diagrams of their exact possitions. remaking connections and so on, not to be seen as a smart ass, just a personal pride and to give me a simpler life, with less arguments with clients over bills. A side and very positive effect, you can teach a client as much as you like, if they have little respect for you, or the alarm co they will learn little. Gaining their respect, gains trust and a positive way of reducing faults and false alarms, because they tend to observe the better anti-false alarm practices you have instilled. Arfur

Out for s fily brainiest night at a hungry horse ( eat fir grandkids food). you pay on ordering (I like) so chip and pin, hit code machine dies, they tried 2 others no luck I had to 'tab' my card 20 mumits later they had sorted it and took the money for bill. Bit scary but I kept the card at all times. I closed a forcourt last month, machine did the transaction but no till paper in it Si no receipt came out, I'd not noticed and pulled the card out, so now shop had no receipt, I had no receipt they had to phones the card centre took nearly 45 mins to sort it all out- did I feel popular lol? Arfur

ONLY LOOK?! Lol! Arfur Don't knock it 'till you try-bit - dear! . . Arfur

Sorry guys, Passed on because from normally a reliable contact, but the milk trick was interesting. Suggest check bills anyway, especially where 'bargains' are involved. Arfur

Just received this and I have checked the Snopes Hoax site, it's not there, so I sent it to them for investigation. In the meantime, it pays to check and be sure!! CHECK YOUR RECEIPTS BEFORE LEAVING THE CHECK-OUT I bought a bunch of stuff, over £150, & I glanced at my receipt as the cashier was handing me the bags. I saw a cash-back of £40. I told her I didn't request a cash back & to delete it. She said I'd have to take the £40 because she couldn't delete it. I told Her to call a supervisor. Supervisor came & said I'd have to take it.. I said NO! Taking the £40 would be a cash advance against my Credit card & I wasn't paying interest on a cash advance!!!!! If they couldn't delete it then they would have to delete the whole order. So the supervisor had the cashier delete the whole order & re-scan everything! The second time I looked at the electronic pad before I signed & a cash-back of £20 popped up. At that point I told the cashier & she deleted it. The total came out right. The cashier agreed that the Electronic Pad must be defective. Obviously the cashier knew the electronic pad was defective because she NEVER offered me the £40 at the beginning. Can you imagine how many people went through before me & at the end of her shift how much money she pocketed? Just to alert everyone. My co worker went to Milford , Sainsburys last week. She had her items rung up by the cashier. The cashier hurried her along and didn't give her a receipt. She asked the cashier for a receipt and the cashier was annoyed and gave it to her. My co worker didn't look at her receipt until later that night. The receipt showed that she asked for £20 cash back. SHE DID NOT ASK FOR CASH BACK! My co-worker called Sainsburys who investigated but could not see the cashier pocket the money. She then called her niece who works for the bank and her niece told her this. " This is a new scam going on. The cashier will key in that you asked for cash back and then hand it to her friend who is the next person in the queue." Please, please, please check your receipts right away when using credit or debit cards! This is NOT limited to Sainsburys; they are one of the largest retailers so they have the most incidents. I am adding to this. My husband and I were in Sainsburys and paying with credit card when my husband went to sign the credit card signer he just happen to notice there was a £20 cash back added. He told the cashier that he did not ask nor want cash back and she said this machine has been messing up and she canceled it. We really didn't think anything of it until we read this email. I wonder how many "seniors" have been, or will be, "stung" by this one???? To make matters worse ...THIS SCAM CAN BE DONE ANYWHERE, AT ANY RETAIL OR WHOLESALE LOCATION!!! BEFORE LEAVING THE CHECK-OUT........CHECK YOUR RECEIPT!!!!! THIS COULD HAPPEN ANYWHERE. CHECK YOUR RECEIPT BEFORE LEAVING THE STAND. I'VE SEEN PEOPLE DO JUST THAT. NOW I'LL START! PASS THIS ON TO YOUR FRIENDS, KIDS, LOVED ONES. =============== So now you know, also check you do get the discount on BOGOF's, ASDA, B&Q have recently charged me full price when buying wine and tools, I spotted it. Arfur Arfur

I would not say 'bring back old stuff', but the skill sets and knowledge used are seemingly dwindling. today you have 'off the shelf' detcetion, banged in at speed, but life expectancy is only 5 - 10 years, the systems i serviced or added to, were often well over 40 years old. this meant those who worked with them, often had to try really hard just to make it reliable, by designing around problems such as damp in old buildings etc. on service your could walk into a building such as Willerby Tailoring in Basildon, every window covered in tube and batten, stood at one end you could not even focus on the far end with 20/20 vision, and all on one zone, on a fault you just got on with it, measure the return with meter on milli amps, looking for itermittents shown by the meters needle movng about. Later on DMM's were a boon, because you could see fluctuations far easier at distance on the earlier LED displays, LCD's are now are the norm, but for that job trust me the LED display could be seen from a very long way, meant you relied less on the keyholder or security gaurd watching it for you as you 'crashed' it out. Arfur

I'd do that if it falls over again, otherwise don't fix what ain't broke . Always worth having it supplied from a small ups, this stops short power outs from causing glitches also remove most mains power born problems. Arfur

Wonders of windows? Have a look at the hard drive leads, also remove and refit memory stick (carefully). Sometimes on older machines the pci cards get dhisturbed due to the leads getting yanked,then cctv software often detects a change in configuration and crashes especialy on old kit, worth simply puling and refit cards pushing them down hard into the slots. Arfur

You could try fitting a UPS (uninterruptible power supply) to the computer, that will stop supply born interference and power flicks. Windows basded machines running 24/7 often glitch, a ups is good practice on all kit like phone systems as well as CCTV. See if that clears it up, might still be an overheating problem hard to say, points to a 'common' issue, but are all cameras from the same power adapter? Cheap enough to replace if not sure. Might cost 100 bucks to get an experienced tech out, but he could also save you wasting far more money with your shots in the dark approach, and to be fair you've had a free ride so far - so is that really a lot of money? Arfur

James - do i have pictures, are you having a laugh? only in my head Arfur

its arrived, have read while recouperating better than counting sheep i'd guess? Arfur

scroll down to his -: 16. At 10:09pm on 03 Jun 2010, leederrig wrote: I worked for Direct Response for 12 months,changing my job only last week,I can honestly say at no time during my time as a canvasser there was i ever told to scare,mislead,or push potential customers into a demonstration,Quite the opposite in fact,all canvassers are told to inform the public of the benefits of a monitored alarm system,the costs if they were to go ahead,and to have an informative,polite conversation at all times.I do hope people that have watched this programme have the common sense to be still openminded enough to maybe contemplate monitored security,because the benefits far outweigh the costs.The programme shown tonight was unfair and unjust,and i wish david price and the rest of the company all the best in the future. and he worked for them now left, if anyone he would dish the dirt would you not say? and this 22. At 6:04pm on 04 Jun 2010, faz12 wrote: I currently work for direct response as a canvasser, and to be honest i dont think its as bad as people and watchdog are making out. I've been working there for almost a year now, and i can honestly say, not once were we trained to mislead people or give out wrong information. What the actual script is, that it guarantee's you a response from an alarm recieving centre, not from the police. Neither do we make out to be the police, its only saving people's lives, and i dont think there's any harm in that! However i do agree that chris hook the rep was wrong in saying that to an elderly woman, but what we were all taught at the start to be clear about what we say, and have polite conversations with customers. We do mention the dont pay for the equipment itself, and avoid using the word free. And tell them about the 299 installation, if they are then interested after that, we mention about the monitoring and maintenace. At the above comments, im not too sure who's been rigning customers and giving out wrong information and using threats, but eevryone is trained very well before they get the job, and after that, if they still make mistakes, they get the sack straight away. But i hope god blesses Drs and all the members of staff. As there are also many other copanies out there who are doing even worse sales pitches!! and this -: 23. At 9:01pm on 04 Jun 2010, barry bradshaw wrote: i worked for direct response as a salesman for about 1 year, and could not beleave what this guy chris hook was saying in the house, since the programme as been on i have spoke to quite a few other people who did or still work for direct response and was shocked in what this guy said. when you go on direct response's training course which last for 3 days, you are told the exact opposite to what chris hook as done and said, dave price and the training people can only tell you what you should be saying and its not to scare customers and give them figures that are untrue. chris is proberly the type of person who will do and say anythink to get the sale. i remember selling a deal for direct reesponse once and when i came out the house i said to my manager i not sure but i think this guy as memory problems, within a couple of hours the company cancelled the sale and said we wont be installing the alarm. Plus if they ever contacted a elderly person on there own we was not allowed to see if customer unless they had a family member or neighbour with them. also the company made us all to sign form's saying we would not lie or mislead customers in the house. This means they are trying to do things right, once a man like chris hook is in the house it's out of the directors hands. Just remember this and perhaps we all should remember - we are only as good as the worst employee. Arfur

in case memories fail, here is the link to the BBC/rouge traders memorandum http://www.bbc.co.uk...ctresponse.html

one of the comments that sticks with me, Matt Albright saying "our actress has informed Mr Hook she is concerned about crime" thats it, no clarificarification and just before he makes his appearance. not showing that segment or how it was 'couched', she could have asked about rape statistics or womens knickers being stolen off the line, so what is he supposed to do, flog her a smoke alarm instead? you might note, not any other references to scare tacticts made, nor did not say this it is one of many incidents regarding scare tactics - actually, RT never mantioned anything about using scare tactics regulary by the company as an ethos or encouraging its reps. the big deal was the 1st egent, 'free' box and the very hidden fact of the year on year costs, no scare tactics mentioned here iirc. so what did she actually say? crime covers many spheres exactly what was is she concerned about? how did she express herself, imo it was nothing more valid than cheap shot at an amateurish entrapment without knowing it better, at least more honest to have shown all that very important segment of the pre-conversation, in order for anyone to make a fair assessment of the scruples or lack of, in question let alone make accusations. tbph without doing so = invalid and outrageous misuse of cameras and public emotion. Arfur

hi secboy, good to see you back, hope alls well Arfur