this panel is very simple to set up and could be used with the pre=set default program out of the box just as most other smaller panels, but they are not simple to control remotely unless you are an installer, that usually require's being recognised by the maker.
this is because seen as a security isue, if the software was available to all, then conceivably that could be used by scrots to disable unprotected systems such as you may unwittingly fit, not being rude here but you may not realise this had you not found this forum..
if i re-instal my compters operating system i have to get new codes from the tech help desk during oice hours, not much use when you do this at the weekend, and very frustrating so i have done battle on many occassions because of it .
my view is as the panels are password protectable, so its a very low risk factor, as for say you to overcome my systems even if equiped with all the kit, you would need the password, version number, phone number and also beable divert the 'call back' aimed at my ed number to your own, now thats so simple to do i'm sure you will agree - but then you and i don't make alarm panels.
regs
alan