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Angel2003

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About Angel2003

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    Banstead Surrey

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  1. Morning all. I've been using the Pyronix Enforcers and Euro 46's for the past 2 years. I thought I nailed it in regards to a perfect control system for hybrid use. I was wrong. For the past 6 months, I've had a few come backs where I had to return to an installation that had only been installed less than a year to replace the main PCB. No I'm not talking about the ****-up they had with the software issue. That seems to have been resolved with the flash upgrade. The problem now is apparently according to the regional sales person, some of the panels components are corrupt and sending corrupt data to the Pyronix Cloud/APP. Yes I am using the new Pro Control+ APP. It's driving me and my customers mad. Giving me a bad name. The only thing that he advised is to return and replace the panel. GREAT!!! Can't charge the customer during warrantee period so who is is going top pay me for my time wasted. They're not small installs either. It lets you log in but doesn't always give you the option of the individual areas to arm/disarm. This is what I have been told is corrupt on the panel side. Has anybody else had this issue?
  2. Hi, I've been in the trade for 30 years. I've been running my company since 2004 under the NSI.
  3. Agility 3 I agree mate. I love the look of them. Been fitting them since sept last year. First one I fitted had signal failure on xs3d siren. Since then I continued using them just to see how I got on with them. I must have fitted about 30-40 using between 4-28 devices on each job roughly. I've had about 5 eyewave cam pirs with supervision failure, 4 xs3d sirens supervision failure, 2 faulty keypads with display and tamper faults, 1 faulty panel battery, 1 faulty wireless break glass. I think the equipment is all pretty. But the signal strength is poor on some of my jobs mainly 3-4 bed houses. It's embarrassing when you tell our clients how good they are and then a week later they call to say that the event history on irisco app keeps coming up with supervision loss on various devices. Some with 15 meters of the panel i.e. example panel is in a garage behind the shutter and external sounder xs3d kept getting supervision loss. I had to go back land change. There's only so many places in your clients house you can fit these panels. Therefore their shouldn't be any supervision failure at all. What would be good is for the manufacturer to go back to our clients property each time it fails to work. Strongly considering using Visonic powermaster 10 again. They pack a hefty strong signal to all their devices. Ok you can log in and temporarily amend things but you still gotta go back and sort it out. Who needs that? Not impressed
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