norman
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Posts posted by norman
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Have to join the queue, I think bArrons still up to his nuts there.
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Norm send me the part numbers, that picture is breathtaking, focussed in on carpet, looks great
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As I thought you'd recognise one, that's a facial shot!
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No problem, remember the 6 P's....
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Who said that
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Which one do you install?
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Great introduction Colin
C- must try harder.
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I think he was referencing the ease of them bending over and resetting over the phone, makes a mockery of having a code regardless of how often it changes.
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Yup, lots of variables, lots of choices dependant on the company.
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1 hour ago, Alice Colin said:
Hi, this is Alice from England, a young digital marketer and consultant. I am MBA qualified in business and marketing, currently working in UK well known company ************* My purpose of join this community to gain my knowledge and discussion with experts.
Read the rules please and stop spamming
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Replace the battery?
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I was just about to offer some sterling advice, ah well, never mind.
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What was your criteria for choosing them?
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@Maria Gill is this the same company who installed the system originally?
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2 hours ago, al-yeti said:
Your all assuming she's correct and engineers isn't .
I'm not
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It could but Maria said her son was on site?
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50 minutes ago, Maria Gill said:
The invoice states:
Job description: Get alarm up and running
Comments:
* alarm not working due to not being serviced
* wireless devices had flat batteries
* nothing to do with mains being turned off
They said we didn't need to replace the battery as it was in perfect working order
I can see why you are miffed with the comments, but I'd take some comfort over the fact they never changed your main battery, there are some unscrupulous companies/individuals who would have taken advantage and said it needed changing. In fact some others would also wildly put it was all down to the mains issue thinking the builders insurance would foot the bill.
I've read thousands of engineers reports for billing purposes and that reads to me as thought it was wrote after some specific discussion around the cause, in fact I'd wager it was written after the engineer felt pissed over something.
Again, just ime of course.
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Life's too short imo, raise a complaint with with the company cc'ing any associated inspectorate and engage a new company to maintain the system going forward then move on.
I note your location, is the company a national one?
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As above, if the panel was dead the detectors may have been polling (looking for it so to speak) this would tie in with all needing new batteries, but also on the back of this having a wireless system without a service contract is not a great idea imo
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Just make sure it matches up with the others.
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8 minutes ago, Scott Lester said:
Reviews i’ve seen and the majority of my experience of it so far have been good.
You've had it less than 12m and have been having issues for a while and that's good?
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15 hours ago, james.wilson said:
you practice that theory with all things?
Of course not, do as I say, not as I do...
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Scott, if it's less than 12m as you say call them out under warranty, problem sorted.
I guess you are in IT, do you not provide contracts to your clients?
Hello from sunny Manchester
in Introduce Yourself
Posted
No worries, glad you've sorted it.