46 replies to this topic

[9651]

Got there in the end......

We still use carbon docet sheets. It would be nice to just fill in a PDF or something, then send the copy with an Invoice or whatnot but we are a long way off that tbh.

Cant believe you take the whole file to site, i can just imagine the mess our lot would make of that with missing paperwork....... Surely that is of more concern than having one docket with a name and address on? I presume you only have a small no of maint contracts? (not knocking that BTW)

Edited by 9651, 06 December 2011 - 08:44 PM.

[alterEGO]

Able Alarm, on 06 December 2011 - 08:36 PM, said:

the hope is that all records will in time only be on an engineers laptop so it is available on call outs as well.

we do this with our phones via teamviewer.

[9651]

What phones do your lads have?
What can you access?
What happens with lack of wifi, 3g?

That is all

;-)

[Able Alarm]

if the engineer as a laptop and teamveiwer they will beable to updown load and get readings from suitable panels as well
the mobile can be tethered to the laptop for the internet connection

[alterEGO]

9651, on 06 December 2011 - 09:02 PM, said:

What phones do your lads have?
What can you access?
What happens with lack of wifi, 3g?

That is all

;-)

we use samsung galaxy S2, dial into office, then use alarm master or wintex etc. anything you want. No signal and its useless, same as any other phone lol. Alot of the time its used from home via wifi when on call etc. We also use WAP access for ARC.

I cant see the use for a laptop in many cases these days. I am thinking about using tablets for local connection to our systems on site.

Edited by alterEGO, 06 December 2011 - 09:58 PM.

[9651]

how you getting on with AM now? I feel we need to bring the office side up to date, still do lots of paper chasing (i do the odd day doing the stats and what not covering maternity leave!) Give me an install anyday!

[alterEGO]

9651, on 06 December 2011 - 09:57 PM, said:

how you getting on with AM now? I feel we need to bring the office side up to date, still do lots of paper chasing (i do the odd day doing the stats and what not covering maternity leave!) Give me an install anyday!

We are getting there bit by bit, still alot of paperwork that I would like to get rid of.
They will need to make the jump one day!