I have a Veritas 8c that has stopped working properly after a couple power cuts. The chime on the front door has stopped and I cannot re-arm. I also cannot set the alarm now....it seems to not be recognising the zones like it used to. I've read on here that engineers will probably charge £30 give or take depending on the quality of tea and biscuits supplied to repair such things. Every company I've called has a minimum call oput of anything from 70 to £100 for the first hour. Is there anyone out there that can help me in Streatham South London? Call Neil 07711 293469.

I have a Veritas 8c that has stopped working properly after a couple power cuts.  The chime on the front door has stopped and I cannot re-arm.  I also cannot set the alarm now....it seems to not be recognising the zones like it used to.  I've read on here that engineers will probably charge £30 give or take depending on the quality of tea and biscuits supplied to repair such things.  Every company I've called has a minimum call oput of anything from 70 to £100 for the first hour.  Is there anyone out there that can help me in Streatham South London? Call Neil 07711 293469. 

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Engineers don't really charge only £30 for a callout. Whoever paid that was extremely lucky. £75-£85 plus VAT would normally cover the initial hour on site. In London, for non-conract clients that is. Sorry!

Edit - although maybe someone on here is near you and will do you a favour??

Edited August 31, 200520 yr by Zak

well, our normal rate is

Edited August 31, 200520 yr by georgahti

Hi I have exactly he same problem with a Veritas 8c and it occured after a powercut.

Have you had any response as to what to do in relation to this problem?

Please let me know how you got on.

Thanks

Colette.

coletteamurphy@hotmail.com

The battery will require replacement and the panel will need to be tested to ensure it is functioning correctly as faulty batteries often damage panels.

What Pete says above is correct, It shouldn't normaly happen but does because systems havn't been serviced in years.

An engineer would have tested the battery on the service visit and noticed the decline in it's capacity and replaced it accordingly.

After all, you'd not buy a new car and then not have it serviced for 5 years would you

As regards what you need to do, you need to call an engineer to test and repair it for you. If you post your location somebody may be close enough to you to provide assistance.

Regards

Bellman