hi all. any idea why a scan 9751 would send through 3 sets of signals to c/s? it sends close, intruder, confirmed,open,restore then the same again twice. i think its the bt line but bt say its ok.

Broadband on the line ? digi not hearing the CS reciever kiss off

hi all. any idea why a scan 9751 would send through 3 sets of signals to c/s? it sends close, intruder, confirmed,open,restore then the same again twice. i think its the bt line but bt say its ok.

45347[/snapback]

I know that symptom...............

The panel processor has been loaded with a parrot copy of the software

I know that symptom...............

The panel processor has been loaded with a parrot copy of the software

45374[/snapback]

and a **** panel

Edited March 23, 200521 yr by Nova-Security

hi all. any idea why a scan 9751 would send through 3 sets of signals to c/s? it sends close, intruder, confirmed,open,restore then the same again twice. i think its the bt line but bt say its ok.

45347[/snapback]

Not familiar with this panel but i would sugest you have programed primary and secondary ARC No's and programed panel to contact both.

Jef

it happened on 2 panels, did it on the 1st one so changed it for another and it did the same.

Not familiar with this panel but i would sugest you have programed primary and secondary ARC No's and programed panel to contact both.

Jef

45376[/snapback]

its onlydialling a single number and programmed likewise

I know that symptom...............

The panel processor has been loaded with a parrot copy of the software

45374[/snapback]

completely agree with you. unfortunately its the panel the company i work for fit.

Get your phone line tester on the line and listen to see whats its doing.

If its dailing out 3 times think programming then your heading in the right direction.

I dont understand why you would suspect the BT line but there you go.

Its got to be either panel or receiver, i doubt its the receiver at fault or it would happening to all incomiong signals not just yours.

That leaves the panel and seeing you have changed that it only really leaves the programming (although you could have a duff batch, unlikley).

Edited March 23, 200521 yr by ian.cant

Get your phone line tester on the line and listen to see whats its doing.

If its dailing out 3 times think programming then your heading in the right direction.

I dont understand why you would suspect the BT line but there you go.

Its got to be either panel or receiver, i doubt its the receiver at fault or it would happening to all incomiong signals not just yours.

That leaves the panel and seeing you have changed that it only really leaves the programming (although you could have a duff batch, unlikley).

45382[/snapback]

im actually checking for a friend, i cant see it being the programming as there are only a couple of options that would cause this and ive got him to check them. its probabley him being an plonker. thanks for all your advise though