Grego Posted September 29, 2023 Share Posted September 29, 2023 Installing a new FX100+ with a MK7 proxpad, and have come across the same issue outlined in this POST which describes... I enter the engineer code and press ESC and it checks for tampers and comes up with 1 Mod tamper which when viewed is Keypad 011. I followed the suggestion of holding down the tamper button and trying to exit engineer mode, but the same fault remains? Could this be a faulty keypad? The keypad is set to ID 0 not sure if that matters in this case? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46137-honeywell-galaxy-flex-100-exit-engineer-mode-issue/ Share on other sites More sharing options...
Grego Posted September 29, 2023 Author Share Posted September 29, 2023 5 hours ago, Grego said: Installing a new FX100+ with a MK7 proxpad, and have come across the same issue outlined in this POST which describes... I enter the engineer code and press ESC and it checks for tampers and comes up with 1 Mod tamper which when viewed is Keypad 011. I followed the suggestion of holding down the tamper button and trying to exit engineer mode, but the same fault remains? Could this be a faulty keypad? The keypad is set to ID 0 not sure if that matters in this case? It is possible this issue may be related to a prox tag I attempted to add to my user code. I am seeing the following error codes on the keypad... Missing Key 11 Missing Max 11 I've read a few posts in here and have come up empty. My first attempt at a prox tag... so anything to point me in the right direction appreciated. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46137-honeywell-galaxy-flex-100-exit-engineer-mode-issue/#findComment-520291 Share on other sites More sharing options...
james.wilson Posted September 29, 2023 Share Posted September 29, 2023 If its addressed as 0 then it's not device 11 Have you changed the address while the keypad is powered up? Try rebooting the panel it will then only connect to devices that are online securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46137-honeywell-galaxy-flex-100-exit-engineer-mode-issue/#findComment-520292 Share on other sites More sharing options...
Grego Posted September 29, 2023 Author Share Posted September 29, 2023 11 hours ago, james.wilson said: If its addressed as 0 then it's not device 11 Have you changed the address while the keypad is powered up? Try rebooting the panel it will then only connect to devices that are online Hi James. I ended up following THIS video which helped me at the tag correctly. Seems to be ok for now. I will reboot the panel later today and see what happens. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46137-honeywell-galaxy-flex-100-exit-engineer-mode-issue/#findComment-520294 Share on other sites More sharing options...
james.wilson Posted September 30, 2023 Share Posted September 30, 2023 The missing key missing max means something addressed 1 has been lost. Using that video won't help with miss g 485 devices securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46137-honeywell-galaxy-flex-100-exit-engineer-mode-issue/#findComment-520295 Share on other sites More sharing options...
Grego Posted September 30, 2023 Author Share Posted September 30, 2023 31 minutes ago, james.wilson said: The missing key missing max means something addressed 1 has been lost. Using that video won't help with miss g 485 devices Yes, you are correct. I temporarily attached a spare MK7 prox pad I had, and the system appears to be looking for it. I'll need to work out how to remove it? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46137-honeywell-galaxy-flex-100-exit-engineer-mode-issue/#findComment-520296 Share on other sites More sharing options...
Grego Posted September 30, 2023 Author Share Posted September 30, 2023 End up going into engineer mode and then exited which checks the tampers and modules, it found the missing keypad and prompted me to press * to remove the two associated items. Looks good now, no issues. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46137-honeywell-galaxy-flex-100-exit-engineer-mode-issue/#findComment-520297 Share on other sites More sharing options...
GalaxyGuy Posted September 30, 2023 Share Posted September 30, 2023 On the Flex, you can also use menu 72 (auto detect) to find and delete devices from the bus. Also remember to avoid just pulling power on the Flex. You should always use menu 51.17.Shutdown and wait until the message 'safe to power off' appears. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46137-honeywell-galaxy-flex-100-exit-engineer-mode-issue/#findComment-520305 Share on other sites More sharing options...
Grego Posted October 1, 2023 Author Share Posted October 1, 2023 8 hours ago, GalaxyGuy said: On the Flex, you can also use menu 72 (auto detect) to find and delete devices from the bus. Also remember to avoid just pulling power on the Flex. You should always use menu 51.17.Shutdown and wait until the message 'safe to power off' appears. Thanks for the tips on bus devices and power down Stuart... much appreciated. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/46137-honeywell-galaxy-flex-100-exit-engineer-mode-issue/#findComment-520308 Share on other sites More sharing options...
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