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FLIR IP cameras

Hutch4891
in Members Lounge (Public)

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Hi there,

 

Any help would be appreciated. We have installed a couple of FLIR thermal IP cameras which were setup to record on a HikVision NVR. However one of the cameras is no longer connected & displays the 'network unreachable' error in the camera setup section. They are also linked to a Davantis unit too and work fine on there? Contacted tech support who were about as much use as a chocolate fire guard!

I'd assume you have checked you can ping them etc from the dvr location. How are the wired, multiple switches etc? 

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I can ping them yes & I can also view the streams via web browser too. Both online on the Davantis like I said before. There are multiple switches I believe too.

so when on the poe switch of the nvr you can ping them?

securitywarehouse Security Supplies from Security Warehouse

Trade Members please contact us for your TSI vetted trade discount.

On 16/07/2019 at 18:35, Hutch4891 said:

Hi there,

 

Any help would be appreciated. We have installed a couple of FLIR thermal IP cameras which were setup to record on a HikVision NVR. However one of the cameras is no longer connected & displays the 'network unreachable' error in the camera setup section. They are also linked to a Davantis unit too and work fine on there? Contacted tech support who were about as much use as a chocolate fire guard!

Are they onvif? Or specific setup?

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