Jdagnew Posted September 6, 2018 Share Posted September 6, 2018 Hi guys, I’ve just purchased the ricochet 64w with wireless keypad and can’t get it to register on the system. I have followed the instructions and repeated it several times but still no joy. I’m wondering if I have a faulty panel. I install the keypad batteries and quickly replace the back cover and plug in the cable before pressing yes to install the keypad. Yes I have the cable plugged into the engineers port, first thing I checked.It does a search but returns “No Ricochet Network Found“. The only thing I can think of is that I might need to have the backup panel battery fitted which I don’t have yet...it is ordered and should be here soon. Is there something I’m missing here? I know years ago in my old house I had a faulty panel out of the box so I know it can happen. Thanks. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42368-wireless-keypad-issue/ Share on other sites More sharing options...
donut Posted September 6, 2018 Share Posted September 6, 2018 Does the wireless keypad have a DIP switch anything to do with that? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42368-wireless-keypad-issue/#findComment-479035 Share on other sites More sharing options...
Jdagnew Posted September 6, 2018 Author Share Posted September 6, 2018 4 hours ago, donut said: Does the wireless keypad have a DIP switch anything to do with that? Yes it does, I left it as default but also tried changing it but it didn’t help. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42368-wireless-keypad-issue/#findComment-479044 Share on other sites More sharing options...
donut Posted September 6, 2018 Share Posted September 6, 2018 (edited) have you had a look on this thread? Edited September 6, 2018 by donut Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42368-wireless-keypad-issue/#findComment-479049 Share on other sites More sharing options...
Jdagnew Posted September 6, 2018 Author Share Posted September 6, 2018 42 minutes ago, donut said: have you had a look on this thread? Yes I did see this one but I couldn’t see anything that would help that I hadn’t already tried. I will try again over the weekend but I’m of the thought that I’m going to need to return the panel for a replacement. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42368-wireless-keypad-issue/#findComment-479051 Share on other sites More sharing options...
al-yeti Posted September 6, 2018 Share Posted September 6, 2018 3 hours ago, Jdagnew said: Yes I did see this one but I couldn’t see anything that would help that I hadn’t already tried. I will try again over the weekend but I’m of the thought that I’m going to need to return the panel for a replacement. You haven't hard wired yet though From default Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42368-wireless-keypad-issue/#findComment-479059 Share on other sites More sharing options...
Jdagnew Posted September 7, 2018 Author Share Posted September 7, 2018 7 hours ago, al-yeti said: You haven't hard wired yet though From default I’m not sure what you mean by hard wired? I’m only using wireless on the whole system and I have used the engineer cable to connect from the key pad to the panel. From what I understand, this is the first step when setting up. Once the key pad is connected I can then proceed to learn all the other devices. If I’m missing something please let me know. Thanks. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42368-wireless-keypad-issue/#findComment-479060 Share on other sites More sharing options...
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