Lucian I Posted November 29, 2017 Share Posted November 29, 2017 I have an issue with a Guardall P48i ( PX48i ). It has all the elements ( detectors ) addressable and a couple of them just fail to operate. My problem is that the system can't be armed with open zones. i don't have any documentation about this system, neither engineer manual ( programing ) nor connection software. I have found something on net: user manual & installation manual but says nothing about how to program the system. Any kind of help is appreciated. All good, Lucian I Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41769-guardall-p48i-px48i-issue/ Share on other sites More sharing options...
james.wilson Posted November 29, 2017 Share Posted November 29, 2017 why are the circuits open? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41769-guardall-p48i-px48i-issue/#findComment-471714 Share on other sites More sharing options...
Lucian I Posted November 29, 2017 Author Share Posted November 29, 2017 detectors are on BUS connection ( addressable ) and fail to operate ( broken ). if they were on NC circuit it wouldn't be any problem. I must entry the programing mode to erase the specific addresses or shut down zones. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41769-guardall-p48i-px48i-issue/#findComment-471715 Share on other sites More sharing options...
xpertalarms Posted November 29, 2017 Share Posted November 29, 2017 Rip it out and put a decent panel in 1 Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41769-guardall-p48i-px48i-issue/#findComment-471725 Share on other sites More sharing options...
sjsturner Posted November 30, 2017 Share Posted November 30, 2017 17 hours ago, Lucian I said: I have an issue with a Guardall P48i ( PX48i ). It has all the elements ( detectors ) addressable and a couple of them just fail to operate. My problem is that the system can't be armed with open zones. i don't have any documentation about this system, neither engineer manual ( programing ) nor connection software. I have found something on net: user manual & installation manual but says nothing about how to program the system. Any kind of help is appreciated. All good, Lucian I We don’t share out manuals to users who haven’t been “vetted” as trade professionals for obvious reasons. it sounds like the system is in a bit of a state, in my personal opinion replacing it with a panel and kit that you are familiar with is the best option and you would be able to service/assist the customer properly for the future. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41769-guardall-p48i-px48i-issue/#findComment-471728 Share on other sites More sharing options...
Lucian I Posted December 4, 2017 Author Share Posted December 4, 2017 My personal opinion is the same. But my personal opinion count less that the owner opinion. It is a system that was installed on 20+ owner sites and to do maintenance on that systems i need documentation ( a lot off documentation ). I have a very big library with documentation that i could share with you; to be "vetted" by this community i must share some info about my employer ( a fact that is strictly forbidden ). I also understand the "community" point of view. I found this forum and hope to get an aswer about my problem. Thank you ! Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41769-guardall-p48i-px48i-issue/#findComment-471938 Share on other sites More sharing options...
MrHappy Posted December 4, 2017 Share Posted December 4, 2017 you tried asking support.uk@fs.utc.com ? Mr Veritas God Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41769-guardall-p48i-px48i-issue/#findComment-471958 Share on other sites More sharing options...
Lucian I Posted December 5, 2017 Author Share Posted December 5, 2017 I didn't try to ask support from them. The main reason is that I don't know what is fs.utc.com. Is the producer? Thanks! Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41769-guardall-p48i-px48i-issue/#findComment-471985 Share on other sites More sharing options...
MrHappy Posted December 5, 2017 Share Posted December 5, 2017 11 minutes ago, Lucian I said: I didn't try to ask support from them. The main reason is that I don't know what is fs.utc.com. Is the producer? Thanks! UTC purchased guardall, 1 Mr Veritas God Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41769-guardall-p48i-px48i-issue/#findComment-471987 Share on other sites More sharing options...
Lucian I Posted December 5, 2017 Author Share Posted December 5, 2017 1 minute ago, MrHappy said: UTC purchased guardall, Thank you very much for that info. I will try to contact the local distribuitor for UTC equipments. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/41769-guardall-p48i-px48i-issue/#findComment-471988 Share on other sites More sharing options...
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