I have an issue with a Guardall P48i ( PX48i ). It has all the elements ( detectors ) addressable and a couple of them just fail to operate. My problem is that the system can't be armed with open zones. i don't have any documentation about this system, neither engineer manual ( programing ) nor connection software. I have found something on net: user manual & installation manual but says nothing about how to program the system. Any kind of help is appreciated.

 

All good,

Lucian I

why are the circuits open?

detectors are on BUS connection ( addressable ) and fail to operate ( broken ). if they were on NC circuit it wouldn't be any problem. I must entry the programing mode to erase the specific addresses or shut down zones.

Rip it out and put a decent panel in 

17 hours ago, Lucian I said:

I have an issue with a Guardall P48i ( PX48i ). It has all the elements ( detectors ) addressable and a couple of them just fail to operate. My problem is that the system can't be armed with open zones. i don't have any documentation about this system, neither engineer manual ( programing ) nor connection software. I have found something on net: user manual & installation manual but says nothing about how to program the system. Any kind of help is appreciated.

 

All good,

Lucian I

We don’t share out manuals to users who haven’t been “vetted” as trade professionals for obvious reasons.

 

it sounds like the system is in a bit of a state, in my personal opinion replacing it with a panel and kit that you are familiar with is the best option and you would be able to service/assist the customer properly for the future.

 

 

My personal opinion is the same. But my personal opinion count less that the owner opinion. It is a system that was installed on 20+ owner sites and to do maintenance on that systems i need documentation ( a lot off documentation ).

I have a very big library with documentation that i could share with you; to be "vetted" by this community i must share some info about my employer ( a fact that is strictly forbidden ). I also understand the "community" point of view. I found this forum and hope to get an aswer about my problem.

 

Thank you !

you tried asking support.uk@fs.utc.com  ?

I didn't try to ask support from them. The main reason is that I don't know what is fs.utc.com. Is the producer?

Thanks!

11 minutes ago, Lucian I said:

I didn't try to ask support from them. The main reason is that I don't know what is fs.utc.com. Is the producer?

Thanks!

 

UTC purchased guardall,

 

 

 

1 minute ago, MrHappy said:

 

UTC purchased guardall,

 

 

 

Thank you very much for that info. I will try to contact the local distribuitor for UTC equipments.