Paul Taylor Posted February 23, 2017 Share Posted February 23, 2017 I have recently installed a Texecom 48 W Panel and I have Three queries 1. I am unable to get the Smart Keys to Learn using Richocet Any suggestions 2. I have a Smoke Alarm that will not learn into Zone 21. All other Contactors and PIR Units have learnt OK 3. Every 15 minutes I get what I presume to be a Service Sound from the system How do I clear it? I have Wintex and Richocet Monitoring Software Any help would be much appreciated Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40991-texecom-elite-48-w/ Share on other sites More sharing options...
sixwheeledbeast Posted February 23, 2017 Share Posted February 23, 2017 1) You are probably not enrolling them in the correct menu or while in commissioning. 2) Radio Smokes need to be powered down for a few seconds before trying to enroll again, you need to hold the button while enrolling. 3) I assume there is a fault with the system, if you have not commissioned the radio correctly you will get poll failures. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40991-texecom-elite-48-w/#findComment-459332 Share on other sites More sharing options...
AdrianMealing Posted February 23, 2017 Share Posted February 23, 2017 SmartKeys are learned through the User Menu not the menu for the devices. SWB has answered the others amealing@texe.com Head of Industry Affairs Visit Our Website Texecom Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40991-texecom-elite-48-w/#findComment-459345 Share on other sites More sharing options...
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