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Gardtec 840 Keypad Tamper Problem

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I have just installed a Gardtec 840 with Contour Keypad. I have programmed the latter as JP1 and keypad is recognised by opanel and all appears to be well. When I enter user or engineer code unit goes into local alarm with message "Kypad 1 Tamper". I have rechecked wiring, that tamper switch on keypad is being made etc and am now stuck. Any assistance would be most appreciated.

cheers, David

Is there a Spring attached on the switch on the keypad..?

Is DURESS code enabled and are your user & engineer codes conflicting..?

Is there only the 1 keypad..?

........................................................

Dave Partridge (Romec Service Engineer)

Sounds to me that fixing is somehow loose since it makes tamper alarm when you touch it??

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Have programmed one of the ACE transmitters to activate alarm. Same problem occurs suggesting there is nothing being disturbed while I press the keys.

regardless of these faults showing up, can you actually set the system, and if so does this fault only occur on un-setting..?

........................................................

Dave Partridge (Romec Service Engineer)

Is there a Spring attached on the switch on the keypad..? Yes and I can hear it "clicking" when I replace the cover.

Is DURESS code enabled and are your user & engineer codes conflicting..? Haven't programmed anything except one ACE transmitter to check pressing keys wasn't causing problem.  Default codes are still in use.

Is there only the 1 keypad..? Yes, only one LCD keypad.

28546[/snapback]

regardless of these faults showing up, can you actually set the system, and if so does this fault only occur on un-setting..?

The system will not set.  As soon as I enter a code I get the error message a second or so later. :realmad:

Have you corectly placed the EOL jumper on the keypad..?

Oh and BETTER picture Georg :)

........................................................

Dave Partridge (Romec Service Engineer)

Note: All jumpers should be in the desired position before the RKP is powered up. If a

jumper is re-positioned the RKP should be re-powered.

........................................................

Dave Partridge (Romec Service Engineer)

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