The Arab Posted September 21, 2013 Share Posted September 21, 2013 I was sent to a Kantech system on Friday and having never worked on them I knew I was in trouble as fault was said to be fault on reader I walked in to and said I believe you have a faulty reader No the system stopped working at 8.30 but is all working again now (13.00) can you investigate and tell me what's wrong, so did a check on the system log and it showed that server failed at 00.50, then line 4, 3 ,2 and 1 fail then restores then all reset except line 4 which went off and on a few times during the night but at about 4.00, 3 controllers showed psu battery fail then all cleared about 11.00 Now when i questioned the security they said that during the night no one was doing any work but a guard got stuck in the lift about 3.00 in the morning and when he checked the system about 8.30 -9.00 all the line 4 controllers had red crosses on them instead of green ticks Please can someone give me some ideas on what to start checking as I am booked to go back in just over a week as I need to be escorted in the building ( that's why I couldn't even check the controllers that said psu battery fail) Trade Member Link to comment https://www.thesecurityinstaller.co.uk/community/topic/35350-kantech-trouble/ Share on other sites More sharing options...
goncall Posted September 21, 2013 Share Posted September 21, 2013 mains fail... Link to comment https://www.thesecurityinstaller.co.uk/community/topic/35350-kantech-trouble/#findComment-346169 Share on other sites More sharing options...
Cubit Posted September 21, 2013 Share Posted September 21, 2013 mains fail... I'd say so. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/35350-kantech-trouble/#findComment-346177 Share on other sites More sharing options...
The Arab Posted September 30, 2013 Author Share Posted September 30, 2013 am going back in the morning so will see if any further problems Trade Member Link to comment https://www.thesecurityinstaller.co.uk/community/topic/35350-kantech-trouble/#findComment-347230 Share on other sites More sharing options...
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