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Alphatech

Bt Inspiration

Question

Hi

Can anyone help me with my BT Inspiration system please? I have moved the programing extension from 20 to 24 and for some reason this extension has developed a fault and I can no longer access the programing. Is there a way that I can reset the system so that the programing revert to extension 20? The faulty extension(24) works with a normal phone but not with a system phone. No data shows, only the word Inspiration. Thanks

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Lectrician is the forum specialist on this stuff ..... He's on here most days, so just keep checking back

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Lectrician is the forum specialist on this stuff ..... He's on here most days, so just keep checking back

Thanks, I will check the replies frequently. I am new to this and still trying to find my way round.

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Thanks, I will check the replies frequently. I am new to this and still trying to find my way round.

There is a way to default the system, it is not straight forward, but possible.

Have you proved the fault to be with the PBX as opposed to the extension wiring/socket/phone? Have you tried a socket connected to the PBX via a short length of cable?

Did you program ext 24 as a PA amplifier and then move programming to it? That gooses it nicely, only retreivable with a full reset.

Email me on my email below if you really need to default your system and I will discuss with you how to go about this. I prefer to ask a small fee for this as the defaulting information is very scarce on this system, and I usually do it as a call out to local customers. Don't panic, your system is more than likely recoverable! Feel free to email.

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There is a way to default the system, it is not straight forward, but possible.

Have you proved the fault to be with the PBX as opposed to the extension wiring/socket/phone? Have you tried a socket connected to the PBX via a short length of cable?

Did you program ext 24 as a PA amplifier and then move programming to it? That gooses it nicely, only retreivable with a full reset.

Email me on my email below if you really need to default your system and I will discuss with you how to go about this. I prefer to ask a small fee for this as the defaulting information is very scarce on this system, and I usually do it as a call out to local customers. Don't panic, your system is more than likely recoverable! Feel free to email.

My profound thanks and gratitude for your help Lectrician, you solved my problem.

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