BestGear Posted October 22, 2008 Share Posted October 22, 2008 Guys If you use the Premier range, can I ask where you get your flash upgrades from? I am a texecom registered installer, but Texecom support direct me to the distribution channel, where I find that the knowledge or what panel/version/feature is not that well understood.... So...interested in where you source them from! Quite why they are not available in the installers section of texe.com I just dont know.... David Link to comment Share on other sites More sharing options...
james.wilson Posted October 22, 2008 Share Posted October 22, 2008 we get our honeywell ones from our rep, but you can order them. If they are supposed to come from distribution id ask texecom for a part number securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
BestGear Posted October 22, 2008 Author Share Posted October 22, 2008 we get our honeywell ones from our rep, but you can order them. If they are supposed to come from distribution id ask texecom for a part number Good idea asking for a part number! They are FOC, so I cannot see why they cannot be downloaded from teh TEXE.COM installers website... The flash upgrade cable kit is (apparently) a restricted part..which you kinda understand... David Link to comment Share on other sites More sharing options...
breff Posted October 22, 2008 Share Posted October 22, 2008 I phoned up Tech Support, told them who I work for, asked for a flash upgrade kit and they sent it to me. Whenever I need flash upgrade files they Email them to me. The opinions I express are mine and are usually correct! (Except when I'm wrong)(which I'm not) Link to comment Share on other sites More sharing options...
BestGear Posted October 26, 2008 Author Share Posted October 26, 2008 Guys.... All sorted... The flash tool has a "request firmware" button, that sends an email.... and wahey! 10minslater the firmware was in my inbox..... Thanks Texecom - top service! David Link to comment Share on other sites More sharing options...
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