Latest model.

all i can say is

Hmmm, Q can't be bothered to send me a manual for a

Edited December 25, 200718 yr by arfur mo

At least with SystemQ you get warranty and support - LJD seem to think they just ship it out and forget it, even if its faulty or got parts missing. An installer friend of mine has had ongoing problems with a DVR, so long that warranty has expired and LJD arent interested even though the problems are from day 1 - now he's got a 2nd with similar problems and similar response from LJD!

No need to guess whats going to happen there - seems like LJD are bad news.

most of their manuals are downloadable from their site (if registered for access), i'll try find it and send it over if you ping me an email address.

regs

alan

Hi Alan, don't misunderstand me I "can" get the manual, point is it was supplied without it, no information about it being "missing" and despite two emails asking for the updated manual they didn't bother?

A bit daft as I now buy elsewhere unless I have to?

As for buying kit which proves to be faulty, simply buy on a credit card. If the goods go faulty and the supplier won't replace/refund then fill in a form with the CC company and by law they have to refund you then they chargeback the supplier.

Works ok, I did it to an American company that decided to jerk me around over postage fees.

There is a minimum ammount, used to be

Hi Alan, don't misunderstand me I "can" get the manual, point is it was supplied without it, no information about it being "missing" and despite two emails asking for the updated manual they didn't bother?

A bit daft as I now buy elsewhere unless I have to?

er that be like the fire alarm panel I once tried to fit then LOL

Boxshifters definitely,though the Leviathan is a good bit of kit when you find one that is trouble free. What annoys me is: 1)The RMA procedure-or lack of 2) The repaired product comes back rattling full of lost screws!

Boxshifters definitely,though the Leviathan is a good bit of kit when you find one that is trouble free. What annoys me is: 1)The RMA procedure-or lack of 2) The repaired product comes back rattling full of lost screws!

company i worked for 2 years ago used them and after seeing the quality of kit they produced/sold on i was not impressed look like cheap chinese or japanese equipment no offence to either country intednded) )

Hi Alan, don't misunderstand me I "can" get the manual, point is it was supplied without it, no information about it being "missing" and despite two emails asking for the updated manual they didn't bother?

A bit daft as I now buy elsewhere unless I have to?

As for buying kit which proves to be faulty, simply buy on a credit card. If the goods go faulty and the supplier won't replace/refund then fill in a form with the CC company and by law they have to refund you then they chargeback the supplier.

Works ok, I did it to an American company that decided to jerk me around over postage fees.

There is a minimum ammount, used to be

not totally sure about this, but is'nt that consumer protection only for private transactions not valid for commercial transactions? .

if you are right and as LJD as System Q pass the invoicing over to a 3rd party factoring agent, then effectively such consumer credit protection might also apply as they act in near the same way as a '3rd party' credit card.

regs

alan

Hi Alan, I did mean my personal CC not a business one, however you would need to ask a lawyer if the rules apply to business cards as well?

Good point!

adata are related to LJD too.