As above RISCO THE MAKER OF THE PANEL sell a face plate filter that i have fitted many of with no issue. Job done.

The ACT is designed to eliminate alot of other issues which as an installer i don't want eliminated for my own reasons.

Fair comment.

PS You were too quick - missed my final edit on earlier post after I saw your other reply:

"And AlterEGO suggested another source at Risco."

Edited December 9, 200718 yr by amateurandy

!Got em on order from Gardtec.Nice one !Got em on order from Gardtec.Nice one

Out of interest, what type/model did you get and how much including delivery?

Seperate wired in unit. A & B in and 2 & 5 out. Straight forward enough.

Sorry computers playing up tonight !

Edited December 10, 200718 yr by Robbo78

Hi,

On the first alarm I had problems with I fitted one of the filters I ordered from Gardtec and it resolved the problem straight away.

On the other alarm where I had the same problem I replaced the exsisting master socket with the new filtered one from Gardtec and I still had the same problem. At the job at this house the customer has 2 sky boxes, telephone and broadband all connected into the master but I noticed they are all connected by rj11 (bt phone plugs). Even the broadband. Which is externally filtered through the phone line side. Going back to what Arfur mentioned, do I need an adaptor to convert it to an rj45 so I can plug it into the internet/data side of the external filter?

http://www.maplin.co.uk/Module.aspx?Module...O&U=strat15

Many thanks...

Oh and Andy, yes it did turn out to be a replacement face plate after all.

Oh and Andy, yes it did turn out to be a replacement face plate after all.

that new one they are now using [the last ones were not face plates] are not master sockets, and should not replace a master socket. they are extension sockets, and you should use them just as you used the other and leave the BT one alone, just connect to 2 & 5 and take the cable back to the panel and fit the filter socket there.

ps: just fitted one tonight so i have seen them