Skip to content
View in the app

A better way to browse. Learn more.

Security Installer Community

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Resetting Optima Compact

Featured Replies

Hi,

I have been having problems with the controls of my Optima Compact.

The buttons on the control panel and main box were not working, so I opened the main box causing the tamper alarm to go off.

Once the alarm goes off, the buttons begin to work to allow me to disable the alarm. However. once the alarm has been disabled the buttons no longer work and the tamper light is showing.

Please help.

Hi,

I have been having problems with the controls of my Optima Compact.

The buttons on the control panel and main box were not working, so I opened the main box causing the tamper alarm to go off.

Once the alarm goes off, the buttons begin to work to allow me to disable the alarm. However. once the alarm has been disabled the buttons no longer work and the tamper light is showing.

Please help.

is the control panel lid in place when you try to use a button?

  • Author
is the control panel lid in place when you try to use a button?

No - It was before I took it off and they didnt work then.

it means there is a tamper on the system some where ie bell , detectors , panel

Eucam Security Systems

0845 4630 746

www.eucam.co.uk

  • Author

Sorry - the buttons only stop working after I press reset.

But pressing the buttons prior to this doesn't let me enable the alarm.

Sorry - the buttons only stop working after I press reset.

But pressing the buttons prior to this doesn't let me enable the alarm.

after pressing reset is the lid still off?

  • Author

I have put the lid back and the buttons are working.

However when I now key in the code and press set I do not get the countdown to be able to leave the house.

sound like it has defaulted back to factory settings then

Eucam Security Systems

0845 4630 746

www.eucam.co.uk

Archived

This topic is now archived and is closed to further replies.

Recently Browsing 0

  • No registered users viewing this page.

Important Information

By using this site, you agree to our Terms of Use.

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.