scottster Posted April 20, 2007 Share Posted April 20, 2007 I am not much of an expert when it comes to a) security systems or the internet but I'm hoping someone here may be able to help me: We have a Guardtec 580 that was installed by the previous owners. They left for us a 'Master Code' (though I am unable to use it to set a new code for any of the Master Levels). When I try to set (SE) the system the display panel indicates that there is a problem with one of the zones (an entrance/exit rather than one of the PIRs). I cannot trace the wire from the sensor to the control panel. I would be happy to try and fix the sensor (if I knew what I was supposed to be doing) or remove it from the system (so that the system could be armed with a User Code without the need to use the Master Code/Remove Zone/Set option that I'm using at present) but I've run out of ideas Grateful for any help Kind Regards Scottster Link to comment Share on other sites More sharing options...
Guest anguscanplay Posted April 20, 2007 Share Posted April 20, 2007 hi there and welcome to the forum first it sounds as if you dont actually have the master no could you confirm what happens if you enter the number ie does it buzz straight away? Link to comment Share on other sites More sharing options...
scottster Posted April 20, 2007 Author Share Posted April 20, 2007 hi there and welcome to the forum first it sounds as if you dont actually have the master no could you confirm what happens if you enter the number ie does it buzz straight away? When I put the 'Master' Code in there is a short tone (approx 1 sec) then it goes off and the display shows SE. I can access the menu (SE/rE/tE etc). I can change some of the User Codes (Uc) but when I try and change a Master Level (User 4/5) after I insert a 4 digit code the screen returns to Unset (Un). Link to comment Share on other sites More sharing options...
Guest anguscanplay Posted April 20, 2007 Share Posted April 20, 2007 When I put the 'Master' Code in there is a short tone (approx 1 sec) then it goes off and the display shows SE. I can access the menu (SE/rE/tE etc). I can change some of the User Codes (Uc) but when I try and change a Master Level (User 4/5) after I insert a 4 digit code the screen returns to Unset (Un). fine dont worry about the code changing yet as we could have a whole other thread about the correct way to do it problem - the fault is on the final exit device which cant be disconnected for the obvious reason that you would then have no way of getting in or out of the house without the alarm sounding really its an engineer job but in the first instance you could check that the contact = on the frame and the magnet = on the door are aligned correctly ie tops in line - most contacts will work upto 20mm apart so if the door has dropped it can cause a problem have you recently had any work done in the property - carpets,joiners plunbers etc who may have damaged the cable Link to comment Share on other sites More sharing options...
scottster Posted April 21, 2007 Author Share Posted April 21, 2007 fine dont worry about the code changing yet as we could have a whole other thread about the correct way to do it problem - the fault is on the final exit device which cant be disconnected for the obvious reason that you would then have no way of getting in or out of the house without the alarm sounding really its an engineer job but in the first instance you could check that the contact = on the frame and the magnet = on the door are aligned correctly ie tops in line - most contacts will work upto 20mm apart so if the door has dropped it can cause a problem have you recently had any work done in the property - carpets,joiners plunbers etc who may have damaged the cable Good stuff. After investigation this morning, I've established that it is the sensor that is broken (the reed switch from the contact is missing). Do you know where I could get a replacement And thanks for your help Link to comment Share on other sites More sharing options...
Guest anguscanplay Posted April 21, 2007 Share Posted April 21, 2007 Good stuff. After investigation this morning, I've established that it is the sensor that is broken (the reed switch from the contact is missing). Do you know where I could get a replacementAnd thanks for your help where abouts in nottingham are you? Link to comment Share on other sites More sharing options...
Paul P Posted April 21, 2007 Share Posted April 21, 2007 Do you know where I could get a replacement B&Q or City Electrical? Trade Member Link to comment Share on other sites More sharing options...
arfur mo Posted April 21, 2007 Share Posted April 21, 2007 also Maplins who will post it to you if you have not got a local branch regs alan If you think education is difficult, try being stupid!!!! Link to comment Share on other sites More sharing options...
scottster Posted April 27, 2007 Author Share Posted April 27, 2007 It works! Flush Contact Reed switch from Maplins for a fiver which I've fitted and the system is as good as new. MANY THANKS for helping this novice; good advice gratefully received. Link to comment Share on other sites More sharing options...
sparky3366 Posted April 27, 2007 Share Posted April 27, 2007 HOW MUCH???? If at first you don't succeed...don't try skydiving! Link to comment Share on other sites More sharing options...
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