m1ne5h Posted November 1, 2006 Share Posted November 1, 2006 Hi I have a concept 6 system with 4 zones. I can set my alarm with my code, but when I activate it, it doesn't seem to recognise that zone 1 the entry/exit point has been crossed where is should sound a little different to the normal 30 second countdown. I have the engineer manual but am also unable to get into the engineering mode in the usual way. Do I need to perform a total reset to factory resets to clear this condition? or do I really need to call out an engineer. The system was checked over about 2 years ago when the battery was replaced on the main unit Link to comment Share on other sites More sharing options...
kka Posted November 1, 2006 Share Posted November 1, 2006 how old is the system? and is zone one a door contact or a pir? also what happens when you set the alarm then open zone one. Kevin Scott. Owner of KK Alarms...... Installation .. Service .. Repair ...... Thoughout.. Northumberland and North Tyneside ..... Tel:01670 361948 (call diverted after 15 seconds) or 07947444114 Link to comment Share on other sites More sharing options...
james.wilson Posted November 1, 2006 Share Posted November 1, 2006 are you just trying to test your zone 1? ANd have you or anyone else done anything that may be relevant? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
m1ne5h Posted November 1, 2006 Author Share Posted November 1, 2006 I've only tried to arm the system when I leave the house. Yes zone 1 is a door contact, and its the one that does not respond when I arm the system e.g. when I arm the system and open the door it should start beeping faster to indicate that the door has been opened and the control panel should show an led for zone 1, this does not occur. I'm just wondering if the system will still arm regardless of this issue. In terms of how old the system is, well it was installed prior to me moving in 8 years ago. Also I've not done anything to the system since the battery was replaced about 2 years ago by an engineer. Thanks for the responses so far Link to comment Share on other sites More sharing options...
FASTCAR Posted November 1, 2006 Share Posted November 1, 2006 Hi , Could be a sticky door contact , give it a tap and it may open. Regards. Link to comment Share on other sites More sharing options...
kka Posted November 1, 2006 Share Posted November 1, 2006 Could be a sticky door contact , agreed but for the cost, have it replace just to totally eliminate it. it is eight years+ and get s a little thump every time you close the door. Kevin Scott. Owner of KK Alarms...... Installation .. Service .. Repair ...... Thoughout.. Northumberland and North Tyneside ..... Tel:01670 361948 (call diverted after 15 seconds) or 07947444114 Link to comment Share on other sites More sharing options...
james.wilson Posted November 1, 2006 Share Posted November 1, 2006 yeah it needs looking at also after more than 8 years it defientlt needs servicing securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
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