Guest pandagirl Posted July 11, 2006 Share Posted July 11, 2006 hello we have a veritas 8c but the old version, i wanted to reset the code but wasn't sure what the code was. So i called a alarm engineer to try and fix it for me, the disconnected the alarm so it turned itself off. Then they tried to get the alarm to reset but the engineers code they had wasn't working. They then came back with another engineers code but again this does not work, so they now say they dont know what the engineers code is and i need a new panel is this correct??? dont really want to spend out alot of money of a new panel. thanks Link to comment Share on other sites More sharing options...
CJB Electrical Posted July 11, 2006 Share Posted July 11, 2006 Hi, If you can post your location and maybe the orignal installer company if you know it we might be able to assit Link to comment Share on other sites More sharing options...
Guest pandagirl Posted July 11, 2006 Share Posted July 11, 2006 i'm from gloucester orginal alarm fitter was home alarms. hope that helps Link to comment Share on other sites More sharing options...
whistle Posted July 12, 2006 Share Posted July 12, 2006 Any engineer worth his salt should be able to default a veritas 8 ?? LOL some so called engineers are a joke " new panel " cos he cant default it. Link to comment Share on other sites More sharing options...
Guest pandagirl Posted July 12, 2006 Share Posted July 12, 2006 well he said because they dont know the engineers code and apparently its been locked to a engineers code they cant do anything else but fit a new panel. is this not the case then?? Link to comment Share on other sites More sharing options...
FASTCAR Posted July 12, 2006 Share Posted July 12, 2006 I know you say you have the old version of the Veritas C , but is your engineer using the correct manual for the panel?. Also , the default settings are still usable , its just that the engineer will not be able to tweek the settings to your requiremnts without the correct code. Link to comment Share on other sites More sharing options...
Guest pandagirl Posted July 12, 2006 Share Posted July 12, 2006 hiya we have got the code ( 1234) which works because the unset light flashes, then we press 00 and all the red zone lights come on, then we should be able to press 01, new code, prog, reset. But when we press 01 it beeps at us and wont let us go any further. so any help???? also if you press 1234 full it just beeps at us. Link to comment Share on other sites More sharing options...
Guest Posted July 12, 2006 Share Posted July 12, 2006 Count the beeps. The manual tells you how many beeps mean what. e.g. 9 beeps = tamper, 10 beeps = no mains power. Link to comment Share on other sites More sharing options...
Guest pandagirl Posted July 12, 2006 Share Posted July 12, 2006 its just 1 beep, we put in 1234 then 00 then 01 then we get 1 beep and can go no further, we haven't got any manuals for the alarm either. Link to comment Share on other sites More sharing options...
FASTCAR Posted July 12, 2006 Share Posted July 12, 2006 the default user code is 4321. also , your panel is not locked , so just needs reprogramming. Link to comment Share on other sites More sharing options...
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