PSE Posted September 2, 2017 Share Posted September 2, 2017 Is anyone else having issues with version 4.00 and wireless keypads Earlier today I've been configuring a KIT002 with 2x wireless keypads, Its not going to plan. It appears that the radio keypads are as clunky as hell on the Ricochet communication side of things Its all setup on the bench as usual, All devices configured with plenty of waiting time Ricochet manager shows all the detection devices and statistics but both keypads are showing (Question Marks) I've deleted them a dozen or more times, but this makes no difference at all. I'm getting extremely slow communication from the panel, Garbled messages on the keypads and different displays on both Whilst expecting the typical "Preparing to Arm message, This is not happening all the time, Its really strange. Upon entering the default 5678 customer code, I'm getting "RADIO NOT READY PLEASE WAIT B/F ARM" At this point I am locked onto that screen and I have to wait for 3-4 minutes before it seems to arm itself I'm convinced this is either a V4 firmware issue or its something to do with the wireless keypads. Not looking good for me, were due to install this first thing Monday, Its got headache and bad news written all over it Would be interested to see if anyone else had this, Quote Link to comment Share on other sites More sharing options...
james.wilson Posted September 2, 2017 Share Posted September 2, 2017 dont use the gear but Adrian frequents im sure he can help, he does however avoid the public area id start again in the trade texe area mate Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
PSE Posted September 2, 2017 Author Share Posted September 2, 2017 Ah, posted in public by mistake, can it be moved ? Quote Link to comment Share on other sites More sharing options...
PSE Posted September 2, 2017 Author Share Posted September 2, 2017 Just now, james.wilson said: . Thanks mate Quote Link to comment Share on other sites More sharing options...
james.wilson Posted September 2, 2017 Share Posted September 2, 2017 2 minutes ago, PSE said: Ah, posted in public by mistake, can it be moved ? no, id rather it stayed Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
PSE Posted September 2, 2017 Author Share Posted September 2, 2017 All I've got connected is 1x Contact / 4x PW-W Detectors / 2x DT-W Dual Techs & 2x Wireless Keypads Really cant see it being a range issue, Its all setup in my office now, Everything is within a 4 metre radius of the panel This is the first time ever that I've seen the "Please wait b/f arming" in all the time installing Ricochet kit.. Quote Link to comment Share on other sites More sharing options...
james.wilson Posted September 2, 2017 Share Posted September 2, 2017 Is it just the wf keypads that are the issue? Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
PSE Posted September 2, 2017 Author Share Posted September 2, 2017 Yes, It does seem to be just the keypads/communication/display info Plugging my wired engineers keypad onto it, its not giving me the mixed messages on the screen I'm going to remove one of the wireless keypads tomorrow morning and see how it runs with just the one. Quote Link to comment Share on other sites More sharing options...
james.wilson Posted September 2, 2017 Share Posted September 2, 2017 out of interest does the prem support more than 2 rf keypads. I say cos i only know the HKC wireless and that is a limitation Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
norman Posted September 2, 2017 Share Posted September 2, 2017 Is Adrian still at Texecom? Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
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