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Citadel XR2 - Keypad

Guest chas
Guest chas
in General Security & Fire Queries

Featured Replies

After having turned the power off and back on I seem to have problems with the keypad.

The buttons are illuminated and the day light and power lights are on but there no keypad tones or exit tones etc. The alarm appears to be setting but without any tones it makes it difficult. Anyone any idea what's wrong? Has something blown in the keypad?

Hi Chas,

Depending on the type of control it could just be that the keypad has locked out. This could also be due to a weak battery. In the first instance down power and leave for a minute, re power and input your code. If you still have no joy it would be a good idea to get the system checked over by a professional.

Nothing is foolproof to a sufficiently talented fool.
Hi Chas,

Depending on the type of control it could just be that the keypad has locked out. This could also be due to a weak battery. In the first instance down power and leave for a minute, re power and input your code. If you still have no joy it would be a good idea to get the system checked over by a professional.

Hi Norman,

It didn't work. Thanks anyway for the advice. Will have to get someone in to check it out as you suggest.

Post your area and someone local might be able to help.

Dave Oxendale

York based security systems engineer.

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