Hi all,

Anybody had any trouble with the picture quality ( smeared image when zoomed )when using Sys Q's cheaper wall mount domes ? We fitted a 220X autofocus into one and just can't get good pics. They modified the camera cradle which did improve the quality slightly but there's a lot of zoom going to waste. It seems that the dome lens is very refractive near the top which is what causes the problem.

Gordon

Not fitted one of these myself... dare I ask which model it is and how much.... the old saying.. you get what you pay for////

Please do not request trade prices in the public forums.

Edited September 2, 200520 yr by Brian c

The camera was about £*** and the PTZ dome was about £*** sometimes you get more than you pay for, sometimes you get less. Origionaly the customer was considering just using the zoom facility but the remote zoom was a bit of a problem as we would have to have fitted a complete PTZ reciever/driver board.

Please do not post trade prices in the public forums.

Edited September 2, 200520 yr by Brian c

Sounds like the camera & the dome are not designed to work together, especcially at 220x zoom. I assume thata lot of that zoom is digital.

Better to use a complete unit from someone like Linlin, but you won't get the digital zoom with them.

Hi Gordon.

Your problem is a little vague.

If you supply me with more details maybe I can help.

Have you bought the cameras from us? If so what model is it?

Auto-focus cameras need to be mounted very close to any platic/window they are looking through or the "window" will effect the auto-focus function.

You can check if this is the problem by simply removing the dome cover. If it is then adjust the camera as close to the cover as possible.

Other causes are domes with mucky marks on them such as finger prints.

Paul.

Noted on the edit Brian, should we move this to trade as many joe public aren't going to be fiddling with this type of kit anyway.... not be arsy just a suggestion?

Check the volts at the camera head.