can anyone help and tell me how i can find a lost engineer code. my system reset after a power cut and i can't do anything!

How old is your system..?

Never known a veritas loose any information after loosing power, very strange as it utillises Non Volatile Memory.

7 years... can reset entry codes but engineer codes does not work .. i have reset the system.. i wonder if the installer reset and locked the engineer code? ...can it be found out?

Locked Engineer codes cannot be unlocked without the correct Boss Engineer

code & Unlocking a locked Engineer code that has been lost is subject to returning the unit to the manufacturer who will impose a minimum charge.

Locked Engineer codes cannot be unlocked without the correct Boss Engineer

code & Unlocking a locked Engineer code that has been lost is subject to returning the unit to the manufacturer who will impose a minimum charge.

43800[/snapback]

Texicoms view on the veritas is if it out of guarantee and the engineer code is locked throw it in the bin. When I called them they were not interested.

Edited March 13, 200521 yr by Paul P

Texicoms view on the veritas is if it out of guarantee and the engineer code is locked through it in the bin.

Possibly because its almost as cheap to buy a new panel, than ship it to them, get it reset and ship it back.