Trossachs Posted December 4, 2024 Share Posted December 4, 2024 (edited) I have a Scantronic 9651 system in my home. I’ve just replaced the battery with a similar 12V 3.2Ah battery because the keypad was emitting a continuous tone. (Old battery was 7 years old). Got it all working okay for the last couple of days but when I came back in today the alarm was unset, the clock had reverted back to it’s default time and there’s a continuous tone from the keypad which isn’t silenced by a user code. It’s not a constant beeping but a continuous tone. (There was no mains interruption). The user manual doesn’t mention a continuous tone fault. I’m aware that a constant beeping usually means a low battery fault but it’s just been replaced. Any ideas anyone? Edited December 4, 2024 by Trossachs Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47036-scantronic-9651-continuous-tone/ Share on other sites More sharing options...
al-yeti Posted December 4, 2024 Share Posted December 4, 2024 Did you enter the default user code ? Or code you usually use? These panels do go faulty where they lose there nvm memory etc and usually this occurs how you described, but would also have reset the codes I believe Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47036-scantronic-9651-continuous-tone/#findComment-526761 Share on other sites More sharing options...
Trossachs Posted December 4, 2024 Author Share Posted December 4, 2024 Before changing the battery I also performed an engineers reset as I didn’t have the engineer code. This went okay - it reset to the default engineer code and master user code. I changed the master user code back to what it was but kept the default engineer code. The master user code didn’t stop the continuous tone. The only way I found to stop it was to remove the control panel cover to trip the tamper alarm and then silence it using the master user code. The continuous tone from the keypad has now stopped but I’m a bit reluctant to use the system as I expect the continuous tone fault to reoccur in the next couple of days. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47036-scantronic-9651-continuous-tone/#findComment-526764 Share on other sites More sharing options...
al-yeti Posted December 4, 2024 Share Posted December 4, 2024 16 minutes ago, Trossachs said: Before changing the battery I also performed an engineers reset as I didn’t have the engineer code. This went okay - it reset to the default engineer code and master user code. I changed the master user code back to what it was but kept the default engineer code. The master user code didn’t stop the continuous tone. The only way I found to stop it was to remove the control panel cover to trip the tamper alarm and then silence it using the master user code. The continuous tone from the keypad has now stopped but I’m a bit reluctant to use the system as I expect the continuous tone fault to reoccur in the next couple of days. Replace the PCB But at this point if your that confident install and ion 40 which will give you have control Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47036-scantronic-9651-continuous-tone/#findComment-526765 Share on other sites More sharing options...
Trossachs Posted December 4, 2024 Author Share Posted December 4, 2024 Thanks for your prompt replies Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47036-scantronic-9651-continuous-tone/#findComment-526766 Share on other sites More sharing options...
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