Hello forum can anyone help with connection RSS to Honeywell Gal 520 dimension version 7.02 

unable to direct connection it says manager connected unable to carry out any programming 

regards Paul

Does it need manager Auth for udl

hello James not sure bud its NON Dongle version its not UMS it is full access version I set it up the normal way 

account Number at the panel etc the version on the software 6.7 dimension will that have any effect with it not making

a direct connection cheers paul

 

1 hour ago, Paul Doyle said:

hello James not sure bud its NON Dongle version its not UMS it is full access version I set it up the normal way 

account Number at the panel etc the version on the software 6.7 dimension will that have any effect with it not making

a direct connection cheers paul

 

Check call back numbers haven't been set.

system login user name xxxxxxxx password xxxxxxxx in the background communication server man in box server listening for call

its easy with the texacom elite UDL i cant find it on this software i have enabled the remote access at keypad to direct connection 

1200 baud 8N1 on the bottom of the window when site is open its say direct not connected and user manager connected am i missing something

created all the site details etc 

 

 

 

 

Edited December 15, 20205 yr by james.wilson
no defaults in public please

hello galaxy guy i will give it try now 

hello galaxy guy tried to create new site it is stuck on loading database now

sorry for being a pain 

add new site is not highlighted anymore tried to reboot pc still the same cheers

 

18 minutes ago, Paul Doyle said:

add new site is not highlighted anymore tried to reboot pc still the same cheers

 

 

1 hour ago, GalaxyGuy said:

Check call back numbers haven't been set.

I am a PI m8

How are you actually connecting ? Serial, PSTN or Ethernet ?

 

Before starting up RSS ensure that the comm's server has been shut down in the Windows system tray.  When it asks about shutdown, enter 0 to shut down immediately. 

 

Then start up RSS by right clicking comms server and front shell and running as administrator.  Click 'ok' to allow the comms server to start up, then login with manager and password.

 

Then open the site in question, right click the comms and setup the connection you require. COM / Ethernet / Etc.