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Visonic alarm wire dettached and cpu low battery

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Hi there,

I have my Visonic alarm not working at the moment, with errors low CPU battery and line connection failure. This is due to some wiring issues in the control panel unit. I have a red and green wire which have been dislocated, and I cannot find any information on where they go. I also get errors of low CPU battery and line connection failure

I attach some images, and was wondering whether someone could help? The red and green wires are right at the top of the pic. 

image2 (1).jpeg

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Thanks for that, and I did think it was something to do with the phone line. Sorry but a total novice here, what do you mean by "line connections"? Is there a particular place where those wires must go into? 


Ok so should I just leave the battery as it is for a while to recharge. It was removed from the panel, perhaps for an hour yesterday

Edited by awz1
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Thanks for this.


The wires however appear to be too short, which is potentially why they just detached as soon as I opened the unit. I will need to extend them as there is no slack. Is there a special kind of telephone wire to do this? I have some cable at home but it has instructions about green/white wires being attached etc., and not red and green wires?


Is it a simple enough job of twisting a new cable with the same red and green colours together with the current cable?

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