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Accenta issues part two...

MrWaghorn
in General Security & Fire Queries

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Hi all, 

 

my accenta alarm has gone totally nuts whilst I was away on holiday. We sent a relative over to switch it off and it disarmed fine. They set it and went away and it was all fine. We have come back and again it was fine. I tried to enter engineers code using my changed code but it wouldn't accept it. I have also tried the default code but that didn't work either. I used the user code to check the event log and it shows that there was a mains faliure despite the fact that there was no power cut (judging by the fact that the oven clock is still the same). The time and date have also defaulted. 

 

Any suggestions would be appreciated. 

 

Kind regards - Mr Waghorn

Do you have batteries on these panels? 

securitywarehouse Security Supplies from Security Warehouse

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  • Author

Yes there are batteries, also its the G4 accenta (the smaller one) with the newer LCD keypad

Dunno never had that assuming you have rebooted it? 

securitywarehouse Security Supplies from Security Warehouse

Trade Members please contact us for your TSI vetted trade discount.

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