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Galaxy 60 Rio problems

gavshep
in General Security & Fire Queries

Featured Replies

Hi all

trying to get an old galaxy 60 working for a customer at new premises

I have intentionally removed Rio from system as area doesn’t need to be secured anymore and the system no longer recognises the zones which is correct. 

However when I try to set system it says one of the zones on the “removed” Rio is still open. 

Any advice appreciated. 

Thank you

v 4.00 - 4.36 sw version?

have you tried restarting it from engineers?

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