Hello peeps, ive got a galaxy 2-20 thats doing a funny !

 

Customer enters code and presses enter, gets as far as modify then panel chimes and then shows configuring then hopes back to system alert roller shutter tamper 1013!!!!

 

been fitting galaxy for many years and this a new one on me.

 

Matt

power issue, is it overloaded?

plus modify, this a manager code or engineer code. How old, what outputs are doing what?

panel and smart rio, maybe 6 detectors on panel and 4 hdc contact on rio! with dual comm

its 10 years old maybe.

his going into users to allow eng access !!!

no change on outputs

sounds power related dis everything but the keypad and then see

going to take spare panel with me! its been solid for years.

Just never seen a galaxy going to configuring like that ! like a reboot loop.

i have, one with power issues

is my old account accessible?

http://www.thesecurityinstaller.co.uk/community/user/27160-mattbaker/

assuming you can prove its yours yes

ask Adi. he will confirm with enterprise bedford

or someone can speak to kev or neil, i was there first account when they opened!!