Hi, I have a site with two Honeywell VCL PTZ domes (Orbiters). The domes run back to a 8/2 maxcom & are controlled via a Honeywell (VCL) keyboard.

 

The camera's are not often moved but if moved during the day occasionally in the morning one of the camera's picture is whited out. If you press any preset button  then the picture comes back (Obviously this seems like an Iris issue)

 

I have ensure both camera's are sync'd (Via the VCL menu)

 

I have seen this a few times previously and was wondering if anyone had a any advice / solutions?

 

Thanks in advance

Is the auto iris button on when you move the joystick? as presets may of been saved with it on.

Hi, Yes iris button is on.

I have ensured any presets that have been saved have been done with it on and with auto focus.

Are you leaving the iris button on all the time? 

Sounds like may need to go back for repair then?

Yes auto iris button is on all the time as well as auto focus

Ok. is it just on one dome or can you swap locations with another dome.

I can try that...(Thanks for your suggestion)  

I have swapped the camera inputs round in the maxcom but that didn't seen to make a difference