carl_house Posted March 1, 2012 Share Posted March 1, 2012 Hello everyone. Hope there is someone here who could help me out with a problem with my alarm system. It is a Galaxy 2-12 system. Fitted by ADT before i moved in. Asking ADT for advice or to fix the problem isnt an option as they want too much money and im not working. Alarm display was saying "Master Reset Required" I did have a guy from ADT once who gave me a code and showen me how to do it. But i cant remember. On the peice of paper he gave me it says to 1: Enter my code 2: Go to "Modify" 3: Enable LV3 user access 4: ESC to menu 5: Put me code in. Ive tried this but now its stuck in Engineer mode and i cant get out of it. Can anyone help me get this alarm back online? Thanks. Carl Link to comment https://www.thesecurityinstaller.co.uk/community/topic/32658-honeywell-security-galaxy-2-12-help-needed/ Share on other sites More sharing options...
james.wilson Posted March 1, 2012 Share Posted March 1, 2012 enter that code you have and press esc after rather than ent. maker sure the display reads 'engineer mode' first securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/32658-honeywell-security-galaxy-2-12-help-needed/#findComment-281488 Share on other sites More sharing options...
carl_house Posted March 1, 2012 Author Share Posted March 1, 2012 Thanks. I tried that. It did some "tamper check" and came back with "bat miss 001" and then - "Manager reset required" what do i do now? How do i do Manager Reset? thanks Link to comment https://www.thesecurityinstaller.co.uk/community/topic/32658-honeywell-security-galaxy-2-12-help-needed/#findComment-281497 Share on other sites More sharing options...
james.wilson Posted March 1, 2012 Share Posted March 1, 2012 With the manager code you are using an engineer code but you need to fix your battery issue first With the manager code you are using an engineer code but you need to fix your battery issue first securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/32658-honeywell-security-galaxy-2-12-help-needed/#findComment-281506 Share on other sites More sharing options...
fozzies Posted March 1, 2012 Share Posted March 1, 2012 As james says, check your battery is connected. if it is, it probably needs replacing Link to comment https://www.thesecurityinstaller.co.uk/community/topic/32658-honeywell-security-galaxy-2-12-help-needed/#findComment-281526 Share on other sites More sharing options...
The Arab Posted April 12, 2012 Share Posted April 12, 2012 If you change the battery and the green led on the keypad continues to flash make sure the battery fuse is okay, if new battery and fuse okay in engineer mode put in 51 enter then 17 enter twice to restart Trade Member Link to comment https://www.thesecurityinstaller.co.uk/community/topic/32658-honeywell-security-galaxy-2-12-help-needed/#findComment-283043 Share on other sites More sharing options...
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