Guest Kelly Posted September 9, 2010 Share Posted September 9, 2010 Hello All, Can anybody help me please. I have a Concept advanced microprocessor control, House Alarm, and for some reason, when i enter the code, my alarm, will not go on. The day and power lights are showing red, and everything looks fine. i attempted to reset it, but again, nothing. Last time this happened i called out the man, and he was here for about 10minutes and it was back to normal, nothing was the matter with it, but ofcourse still had to pay. Can anyone assist? thanks in advance K x Link to comment https://www.thesecurityinstaller.co.uk/community/topic/29739-concept-home-alarm/ Share on other sites More sharing options...
Guest Oxo Posted September 9, 2010 Share Posted September 9, 2010 What did the report say after the man fixed it when nothing was wrong with it? Both red Led`s showing are correct. What exactly happens when you enter the code, any noises, lights? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/29739-concept-home-alarm/#findComment-251438 Share on other sites More sharing options...
MrHappy Posted September 9, 2010 Share Posted September 9, 2010 i assume its locked up & was "fixed" last time be removing power & battery & restarting ? don't electrocute yourself & I'm not worth suing if you do Mr Veritas God Link to comment https://www.thesecurityinstaller.co.uk/community/topic/29739-concept-home-alarm/#findComment-251444 Share on other sites More sharing options...
Specialist Posted September 9, 2010 Share Posted September 9, 2010 i assume its locked up & was "fixed" last time be removing power & battery & restarting ? don't electrocute yourself & I'm not worth suing if you do Thought you were the Richest Engineer on the Forum Customers Love us, Intruders Hate us. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/29739-concept-home-alarm/#findComment-251446 Share on other sites More sharing options...
Guest Oxo Posted September 9, 2010 Share Posted September 9, 2010 i assume its locked up & was "fixed" last time be removing power & battery & restarting ? So under forced contract? SO WRONG Link to comment https://www.thesecurityinstaller.co.uk/community/topic/29739-concept-home-alarm/#findComment-251452 Share on other sites More sharing options...
arfur mo Posted September 9, 2010 Share Posted September 9, 2010 Hello All, Can anybody help me please. I have a Concept advanced microprocessor control, House Alarm, and for some reason, when i enter the code, my alarm, will not go on. The day and power lights are showing red, and everything looks fine. i attempted to reset it, but again, nothing. Last time this happened i called out the man, and he was here for about 10minutes and it was back to normal, nothing was the matter with it, but ofcourse still had to pay. Can anyone assist? thanks in advance K x Hi Kelly, how long is it between the last fault and the repeat fault showing up? even small panels these days have very complex electronics, and some makes of alarm are more prone than others to 'lock up's', but i can't say your panel is, has developed a fault. i'd guess the engineer did as i would, a power cycle on/off which will bring many locked up panels back to life, hopefully he looked for causes and tested you battery. your really faced with a decision imo, either calling them back (or another company) to have another look, and it may well be cheaper to cut your losses if they can't fault it, and have the panel replaced or upgraded having taken advice from an alarm co engineer while on site. Arfur If you think education is difficult, try being stupid!!!! Link to comment https://www.thesecurityinstaller.co.uk/community/topic/29739-concept-home-alarm/#findComment-251457 Share on other sites More sharing options...
MrHappy Posted September 9, 2010 Share Posted September 9, 2010 Thought you were the Richest Engineer on the Forum you must have misread Rich Tea ? as I like biscuits So under forced contract? SO WRONG don't understand Mr Veritas God Link to comment https://www.thesecurityinstaller.co.uk/community/topic/29739-concept-home-alarm/#findComment-251468 Share on other sites More sharing options...
Guest kelly Posted September 9, 2010 Share Posted September 9, 2010 The reciept just said a service, but i know he didnt do anything else really, but reset it, i put my new password in, and he obviously got paid,this was in 2008, if i remember correctly. wish i could do this myself, instead of having to call anyone out. thank you all for your advice. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/29739-concept-home-alarm/#findComment-251483 Share on other sites More sharing options...
Guest kelly Posted September 9, 2010 Share Posted September 9, 2010 ps. the fault has only occured from tuesday this week Link to comment https://www.thesecurityinstaller.co.uk/community/topic/29739-concept-home-alarm/#findComment-251484 Share on other sites More sharing options...
Guest kelly Posted September 9, 2010 Share Posted September 9, 2010 What did the report say after the man fixed it when nothing was wrong with it? Both red Led`s showing are correct. What exactly happens when you enter the code, any noises, lights? what happens is i put the code in, and nothing happens, still the two lights 'day' and 'power'.... thats it. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/29739-concept-home-alarm/#findComment-251485 Share on other sites More sharing options...
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