A1Guvner Posted June 16, 2010 Share Posted June 16, 2010 Hi all, I was looking to install some Radioplus equipment and was advised that the software would have to be higher than what was currently fitted, so I got a new panel with 8.25 and used wintex to download all the current settings/data, than changed the panel, powered up, used default code to silence alarm and then uploaded all the settings/data, the time and date are fine but there is a line of à are shown on both RKP,s Anyone got any ideas Link to comment https://www.thesecurityinstaller.co.uk/community/topic/29107-texecom-24/ Share on other sites More sharing options...
james.wilson Posted June 16, 2010 Share Posted June 16, 2010 I had this on another panel (not a tex mind) and it was because the keypad firmware was too old for the panel and some display text wasn known etc. Also have you recycled the power of all devices after the f/w u/g? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/29107-texecom-24/#findComment-241990 Share on other sites More sharing options...
A1Guvner Posted June 16, 2010 Author Share Posted June 16, 2010 I had this on another panel (not a tex mind) and it was because the keypad firmware was too old for the panel and some display text wasn known etc. Also have you recycled the power of all devices after the f/w u/g? That could be a possibility, sorry i might be a bit dim "recycled the power?" Link to comment https://www.thesecurityinstaller.co.uk/community/topic/29107-texecom-24/#findComment-241992 Share on other sites More sharing options...
Guest Oxo Posted June 16, 2010 Share Posted June 16, 2010 Removed all power then rebooted the system. Bit like a restart on your PC after D/L a new programme. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/29107-texecom-24/#findComment-241995 Share on other sites More sharing options...
A1Guvner Posted June 16, 2010 Author Share Posted June 16, 2010 Hi, have tried that 3 times and without uploading anything to the panel, Link to comment https://www.thesecurityinstaller.co.uk/community/topic/29107-texecom-24/#findComment-241997 Share on other sites More sharing options...
arfur mo Posted June 16, 2010 Share Posted June 16, 2010 Hi, have tried that 3 times and without uploading anything to the panel, the syntax would suggests at there being as said above keypad incapability or a data corruption, 1st off disconnect everything exotic like the receiver an try again., corruption could be either in the data itself or during transfer, try a new download and re-send the update into the panel. pia and minor maybe, but you need to be sure as yo can be all is well for the client and/or yourself. Arfur If you think education is difficult, try being stupid!!!! Link to comment https://www.thesecurityinstaller.co.uk/community/topic/29107-texecom-24/#findComment-242005 Share on other sites More sharing options...
A1Guvner Posted June 16, 2010 Author Share Posted June 16, 2010 Update, just had a session with Texecom tech and even with new keypad connected directly to panel still showing fault and they believe faulty panel, deep joy many thanks all Link to comment https://www.thesecurityinstaller.co.uk/community/topic/29107-texecom-24/#findComment-242013 Share on other sites More sharing options...
james.wilson Posted June 16, 2010 Share Posted June 16, 2010 was it ok before the upgrade? Can you upgrade from such an old version? can you put the old firmware back? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/29107-texecom-24/#findComment-242015 Share on other sites More sharing options...
A1Guvner Posted June 16, 2010 Author Share Posted June 16, 2010 Hi, yes it was all fine, wasnt just a firmware upgrade as apparently it cant be done on the 24, had to change whole board, put old one back and all is good, just waiting for new one now Link to comment https://www.thesecurityinstaller.co.uk/community/topic/29107-texecom-24/#findComment-242016 Share on other sites More sharing options...
A1Guvner Posted June 18, 2010 Author Share Posted June 18, 2010 UPDATE: Got replacement panel did the same again with the upload and this panel has done the same as the first one (not happy) Texecom have now said that you can only download and upload files via Wintex when using the same software version, not that helpfull when doing an upgrade. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/29107-texecom-24/#findComment-242232 Share on other sites More sharing options...
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