p.jones3 Posted March 28, 2008 Share Posted March 28, 2008 Hi guys just about to put a quote in for a cctv system containing 1 X DVR, 3 X PTZ domes, 1X Monitor and ptz keypad aswell as power supplies and so on. They want me to price a maintenance contract on the system but have never done one before. any advice on pricing it, also is it best to offer total loss (defect) on everything estimate it would cost Link to comment https://www.thesecurityinstaller.co.uk/community/topic/22753-cctv-maintenance-contracts/ Share on other sites More sharing options...
spider Posted March 28, 2008 Share Posted March 28, 2008 Hi, Their are differing formulas to cost mtce, some use a set % of the installation cost, others a % cost per individual piece of equipment with labour etc, then differing level of remedial service including call out times if working for a non UKAS affiliated Co, and if proposing a fixed term maintenance agreement e.g 5 years, look at the life cycle costs of each piece of equipment to help with the calc. I don't know what equipment that is installed/about to be installed?, but it appears to be very cost effective (cheap!!) so I would suggest you mark up any value you have in mind to refelect the possibility of early equipment failure, ( check that the client is prepared to wait for a repair/return, otherwise you will have to provide a hot spare during the warranty period). Hope that helps Link to comment https://www.thesecurityinstaller.co.uk/community/topic/22753-cctv-maintenance-contracts/#findComment-193942 Share on other sites More sharing options...
p.jones3 Posted March 28, 2008 Author Share Posted March 28, 2008 Yes this seems to give me an idea (ish) just not sure what figuire i sould be asking for (yearly/monthly) i was thinking in the region of Link to comment https://www.thesecurityinstaller.co.uk/community/topic/22753-cctv-maintenance-contracts/#findComment-193943 Share on other sites More sharing options...
alterEGO Posted March 28, 2008 Share Posted March 28, 2008 Yes this seems to give me an idea (ish) just not sure what figuire i sould be asking for (yearly/monthly) i was thinking in the region of Link to comment https://www.thesecurityinstaller.co.uk/community/topic/22753-cctv-maintenance-contracts/#findComment-193944 Share on other sites More sharing options...
whistle Posted March 28, 2008 Share Posted March 28, 2008 I would nevr offer fully comp on a CCTV system 3rd Party only, all callouts and labour chargable. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/22753-cctv-maintenance-contracts/#findComment-193945 Share on other sites More sharing options...
p.jones3 Posted March 28, 2008 Author Share Posted March 28, 2008 ? so i would replace hardware under the contract but charge for the labour and call outs as an extra? does Link to comment https://www.thesecurityinstaller.co.uk/community/topic/22753-cctv-maintenance-contracts/#findComment-193946 Share on other sites More sharing options...
camstop Posted March 28, 2008 Share Posted March 28, 2008 I'd look on it as your expecting 6 years out of CCTV equipment so i'd divide the total installed cost by 6 to give the annual price. Also that would be on condition of at least 1, preferably 2 services per annum at a cost of around Link to comment https://www.thesecurityinstaller.co.uk/community/topic/22753-cctv-maintenance-contracts/#findComment-193950 Share on other sites More sharing options...
p.jones3 Posted March 28, 2008 Author Share Posted March 28, 2008 Thank you so much, you have really cleared up my problem and i am happy to quote now Kind Regards Pete Link to comment https://www.thesecurityinstaller.co.uk/community/topic/22753-cctv-maintenance-contracts/#findComment-193954 Share on other sites More sharing options...
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