Alex Posted October 10, 2006 Share Posted October 10, 2006 Hi, I have got the following problem: I have an Adpro FastVu with an ISDN T/A Modem connected to it. The monitoring station can dial into the system but the Adpro does not dial out when there is an alarm. I can see the lights on the Modem flashing for minutes but the monitoring station does not receive anything. I can put in my mobile number and I get a call when the alarm input is triggered. Also it rang Adpro when they tested it. I spoke to Universal telecom and the line had call barring enabled but not anymore. Waited a few hours and tested again but still not working. Tripple checked telephone numbers and Site ID. All OK. Any suggestions before I throw that flipping thing out of the window?! Any help much appreciated , Alex Link to comment Share on other sites More sharing options...
black knight Posted October 10, 2006 Share Posted October 10, 2006 Hi,I have got the following problem: I have an Adpro FastVu with an ISDN T/A Modem connected to it. The monitoring station can dial into the system but the Adpro does not dial out when there is an alarm. I can see the lights on the Modem flashing for minutes but the monitoring station does not receive anything. I can put in my mobile number and I get a call when the alarm input is triggered. Also it rang Adpro when they tested it. I spoke to Universal telecom and the line had call barring enabled but not anymore. Waited a few hours and tested again but still not working. Tripple checked telephone numbers and Site ID. All OK. Any suggestions before I throw that flipping thing out of the window?! Any help much appreciated it has to be a fault at the c/s. have they got any other adpros going to them (of yours) that you can test.? paul THE BLACK KNIGHT "Any comments / opinions posted are my opinion only and do not represent those of my employer or Company." Link to comment Share on other sites More sharing options...
Brian c Posted October 10, 2006 Share Posted October 10, 2006 Agreed, it must be something at the RVRC. If it rings your mobile and adpro, then by process of elimination....it must be them! If you don't know......ask. Link to comment Share on other sites More sharing options...
Alex Posted October 12, 2006 Author Share Posted October 12, 2006 Hi there, thanks for your help. Changed the monitoring station in the end and then it worked within minutes. , Alex Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.