I have recently moved into a new house and an optima XM alarm is installed. The previous owner ordered a new battery as she was informed that the reason why the alrm was not working was because the battery was dead.

I have replaced the battery in accordance with the owners manual but the tamper light is still lit and the keypad is not responding. Within the 'faults' section of the owners manual it states that 'if a tamper or PA fault is present on the system the panel will go to lock out condition and show tamper. The keypad will not operate or produce any audible response.'

Is there a simple way to clear the tamper or PA fault?

Anders

Was the tamper fault evident before you changed the battery?

Was the tamper fault evident before you changed the battery?

Thanks for replying

Yes the tamper light was lit before the battery was replaced and the previous owner was told that a new battery would solve the problem.

Anders

Thanks for replying

Yes the tamper light was lit before the battery was replaced and the previous owner was told that a new battery would solve the problem.

Anders

The battery was not the problem - there is a fault in the tamper circuits somewhere.

Tamper circuits are found throughout the system, inside the control panel, cabling to bellbox, detectors etc - if you are handy with a multimeter it should be easy to track down which cable has the fault and then where the fault is. (See the caution in my sig!).

If you are not handy with a multimeter then you will require the assistance of an installer - you are not going to fix it by pressing buttons.

Edited June 28, 200619 yr by rjbsec

Where are you? I'm sure someone can fix this for you fairly quickly..

Edited June 29, 200619 yr by ALSEC

Where are you? I'm sure someone can fix this for you fairly quickly..

I live in edgabston (birmingham), hope you can help

bit far for me personally but I'm sure there is a million or so firms in Birmingham - have you called round and asked how much to come and have a look - expect to pay

Edited June 29, 200619 yr by ALSEC

I live in edgabston (birmingham),

Consider:

P & R Alarms Limited - 3 Fairview Road

Dudley

West Midlands

DY1 2RT

Phone 01384 252668 or 0845 270 1444 (Both 24 Hours)

Web: www.pr-alarms.co.uk

Email: info@pr-alarms.co.uk

OR

DGS Security & Electrical Services -

387A Redditch Road

Kings Norton

Birmingham

B38 8ND

Sales: 0121 459 2666; Fax: 0121 486 3725; Service: 0121 459 1444

Web: http://www.dgs-security.co.uk/

email: enquiries@dgs-security.co.uk

Governing Body: SSAIB