Thx sixwheeledbeast. I had been left no info on the alarm, had to find the user and install guides online, had to do a walk test to find out which rooms corresponded to which zones, had to reset to factory defaults because the engineer code wasn't known and had to work out how the speech dialler was set-up. Have now configured everything but as you say it's pretty basic - I had an i-on40 hybrid in my last house that was great. I think I'll swap this alarm out - something else to add to the to-do list.