jiml
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Posts posted by jiml
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So we are looking at before end of the year 2014?
Well.... are you nearly had me
Any public links to what was displayed of the new panel at IFSEC?
The App Store and play store have screen shots of the app. Keep an eye on pyronix.co.uk for news.
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Any idea what the release date will be for the new panel?
Giving out release dates is bad luck. I am testing and finding no bugs. If I tell you a date, I will find a bug that will put the date back. That's how it works lol.
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The PCB in the enforcer is wrapped up the case quite tightly and is hard to swap without damage. Plus the modem needs to be changed. Also the panel would have to be the later one with the extra power socket for then GSM. So it is easier just to change the panel. Sorry chaps but it will be worth it.How about a PCB only upgrade kit?
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Will it be possible for existing Enforcer panels to use the new app or will the panel need to be upgraded or replaced with the new version?
It's a new panel. New modems and panel firmware. It will not be practical to upgrade existing panels. But all peripherals will work for a panel swap.
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Why does the uk market get a half baked product?
The UK version was the first and the export version was developed later. Minimum requirements are different and they don't have things like BS8243 to worry about. Some countries seem to have a loose interpretation of the EN50131 also. The next version of the enforcer was shown at IFSEC and everyone that saw it was impressed. The app is now ready and I am now testing te UK panel for final release. Search the play store or the iOS App Store for Pyronix Home Control. It's free and you can't use it yet, but you can install it in anticipation if you like.
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Have just installed a Pyronix Enforcer with DigiGSM (the Enforcer GSM Kit) and am having trouble with some of the SMS functionality. The Enforcer sends SMS messages when it is supposed to, but does not respond when SMS messages are sent to it. The marketing brochure says that the DigiGSM is supposed to be able to control the panel, and should also forward any incoming SMS messages to the primary number. It isn't doing either of these.
Am also trying to use the DigiGSM to dial out for UDL, but that does not seem to work either - the dial out connectivity test fails. Also, calls to the DigiGSM SIM card number are not answered despite the panel being set up to auto-answer. I'm using a SIM that doesn't support CSD (the 'data' number), but I had assumed that the SIM would still 'ring' on a call to the voice/text number and the panel would still answer.
Is this supposed to work the way I'm trying to use it? The Pyronix website is confusing as it looks like the export model has different functionality (and has an app for Android), but the UK marketing brochure leads me to believe I should be able to do what I'm trying.
Any help or clarification very much appreciated. At this point I just want to know if this is supported by the UK panel. If not I can give up, but if it should work I will keep troubleshooting.
FWIW, everything else on the Enforcer is working like a dream.
I think you ay be viewing the International version of the website and seeing details of the Export version of Enforcer. The UK Enforcer does not respond to messages sent to it (yet). Go to the the 'change region' button at the top right to select UK English. Then you should see only features of the UK version. Sorry about that.
UDL does require CDS to be enabled and different networks do this in different ways. I have found T-Mobile to be the most friendly as the Data number is the same as the voice number and it is on by default (your experience may vary, networks change things all the time). Some networks also do not allow incoming calls on CDS. Again I found T-Mobile to allow this. When it is all setup, the UDL works just like the PSTN modem.
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Check the sensitivity of the detector is set to high. It should be if the pet filter is fitted.
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assuming I have the panel connections correct I (which I have never used), I think this will do you. any one confirm?
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Pyronix are going to IFSEC for the first time in about four or five years. Should be interesting at the new venue.
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how so?
On your panels I was under the impression it was board changes or msx cards for firmware upgrades? You now have a flash dongle?
Okay, what was the EuroOne platform now Euro162 has MSX cards and that is the only way to update the firmware. The newer panels Euro46 and Enforcer can be flashed via the RS232 port but the flash dongle is not released and it should be done by one of our reps in the field. So normally advice from product support is to swap the PCB as that is faster. But the facility is there and we are developing it.
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I'd much rather have a system where I can update the firmware than one I can't, and as part of that, the manufacturer needs to be open to dealing with reports of problems.
Online firmware updates are a bit scary. There's a lot that can go wrong, and it's a big opening for attacks.
I agree, it can be done but we have to be vary careful. In the mean time we have very few updates so flash dongles and MSX cards still work for us. We will get there.
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They will want the touchscreen if its cheap.
jiml re advantage over msx etc. It can be done remotly, I'm guessing you cant change an msx card that way.
Agreed, but it is engineer function so this implies the engineer should be on site to do it? Or do they fully trust it as an autoupdate?
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So you still have to go to site. Where is the advantage over flash dongles or MSX cards?Both the siemans and the hkc updates
are engineer initiated
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The only reason GPRS will interfere with the radio is if you put the antenna lead for the GPRS right next to the antennas, it will be the same for all panels not just ours, the power output of the GPR, canm cause issues, Simply route the GPRS antenna cable on te opposite side of the box and problem solved.
Same advice for Enforcer GSM but we have not had reports of issues. I think the way modern two way wireless repeat lost signals will overcome other interference in the most part.
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I suppose its unrealistic. Each Saturday I spend quite a few hours installing windows updates and various other software patches to address tons of issues but think not much of it as it's always what we've done. An alarm panel then it's taken as outrageous you should have to do such a thing. Webway issue tons of firmware updates. In 18 months there have been circa 12 but most of these are feature additions rather than big fixes. I suppose what would be nice is if the alarm panels had their own 'windows update' feature so it just did it rather than a visit with a laptop. I'm sure if hkc have it in time others will follow.
Windows update has caused pcs to crash due to variations in setup that where not tested. Are you sure you want alarm panels to do this?
Put of interest, does HKC auto update or is it user or engineer triggered?
I am sure we will do this and quite soon. I just worry for the day a panel crashes due to an update and there is a loss.
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Agreed, manufacturers need to be involved, how the hell can they do their jobs if they don't talk to the people who use the kit?
Indeed. I am find it very useful and interesting getting involved here. It would be good if more manufacturers where on here and a few more installers for that matter.
Castle Care 1600 Alarm Control - 2Nd Try At It.
in Members Lounge (Public)
Posted
I think I should chime in here. The 1600 is about twenty years old. The last manual is dated 2001. Sorry we can't support it. You can still download manuals at
I will PM the login details.
In all honesty, with a panel this old, and for the cost of a new panel, I would say replace it. Euro46 should do the job but the EOL resistors will have to be changed.
easy!